Bilingual Senior Account Manager - Growth & Renewals

Concentrix Experts Colombia S.A.S.; Soacha ciudad; On-site; COP 100,440,000 - 200,880,000; Full time

Job summary

Concentrix is seeking a Sr. Specialist, Account Manager - Bilingual to oversee high-value client accounts from Bogota. You will drive renewals, expansions, and conversions, acting as the primary contact for clients and coordinating cross-functional teams to meet client needs.

Strong English and Spanish skills are required. The role demands strategic relationship management, quota attainment, and proactive issue resolution, with a focus on delivering revenue growth across multiple client

Qualifications

• Experience managing complex client accounts.
• Proven ability to renew and expand service contracts.
• Strong negotiation and communication skills.

Responsibilities

• Oversee management of complex client accounts and ensure client satisfaction.
• Renew, expand, and convert service relationships with existing customers.
• Negotiate contracts and meet monthly quotas while handling objections.

Skills

Account management

Sales negotiation

Upselling

Data analysis

Job description

Concentrix is seeking a Sr. Specialist, Account Manager - Bilingual to oversee high-value client accounts from Bogota. You will drive renewals, expansions, and conversions, acting as the primary contact for clients and coordinating cross-functional teams to meet client needs.

Strong English and Spanish skills are required. The role demands strategic relationship management, quota attainment, and proactive issue resolution, with a focus on delivering revenue growth across multiple client