Oracle LAD FBGIU Services Renewal Representative I

Oracle; Bogotá; On-site; COP 135,944,000 - 207,153,000; Full time

Job summary

Oracle Bogotá is seeking a Renewal Specialist to manage contract renewals for small and mid-sized customers in the assigned territory. You will educate customers on contractual terms and Oracle portfolio implications while meeting productivity metrics on outbound renewals.

You will forecast targets and opportunities, identify leads for top-tier opportunities, and coordinate with sales to drive renewals and growth in the portfolio.

Qualifications

• Experience renewing contracts for SMB customers.
• Ability to forecast targets and opportunities in territory.
• Strong outbound calling and customer education skills.

Responsibilities

• Renew contracts for small to medium-sized customers in assigned territory.
• Educate customers on business practices and contractual implications.
• Forecast business targets and opportunities in territory.
• Identify and transfer leads to sales for top-tier opportunities.
• Manage exceptions delaying renewals.
• Meet productivity expectations on outbound renewal calls.
• Coordinate with Oracle portfolio to increase customer awareness.

Job description

Job Description

Drive the renewal of Oracle's contracts to existing customers.

Responsibilities

Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options.

We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.