B2B Customer Success Manager — Remote IT & Cloud

Confidential Jobs; Bogotá; Presencial; COP 40.000.000 - 72.000.000; Jornada completa

Descripción de la vacante

A leading B2B solutions company in Bogotá seeks an experienced sales professional. As part of the team, you will manage customer relationships and drive innovation in cloud and IT sales. Ideal candidates have 2+ years in B2B sales, strong communication skills, and experience with CRM tools. This full-time position offers a Monday-to-Friday schedule and requires a proactive approach to customer satisfaction.

Formación

• 2+ years of experience in B2B or B2C sales.
• Proven track record in achieving sales quotas.
• Experience handling customer-facing roles.

Responsabilidades

• Manage customer contacts and communications.
• Conduct product satisfaction health checks.
• Document qualitative and quantitative feedback.

Conocimientos

B2B sales experience

End-to-end sales process knowledge

Excellent communication skills

Product knowledge acquisition

CRM experience

Herramientas

Salesforce.com

MS Office

Descripción del empleo

A leading B2B solutions company in Bogotá seeks an experienced sales professional. As part of the team, you will manage customer relationships and drive innovation in cloud and IT sales. Ideal candidates have 2+ years in B2B sales, strong communication skills, and experience with CRM tools. This full-time position offers a Monday-to-Friday schedule and requires a proactive approach to customer satisfaction.