IT Support Administrator — Hybrid Role & Growth

Job-Room; Zürich; Vor Ort; CHF 70.000 - 90.000; Vollzeit

Zusammenfassung

Job-Room in Zurich seeks a proactive IT Support specialist to be the first contact for employees regarding IT concerns and to help maintain and improve our IT infrastructure. You will join a diverse team handling 1st and 2nd level support, project participation, and ongoing professional development.

The role offers a dynamic, collaborative environment with opportunities to work on IT projects, coordinate with external providers, and contribute to a growing tech landscape in Switzerland.

Qualifikationen

• German language skills (Very good) and English; written and spoken.
• Experience in 1st and 2nd level support.
• Familiarity with Microsoft Office suite; basic IT infrastructure knowledge.

Aufgaben

• Monitor and process the ticket system.
• Support 1st and 2nd level in a hybrid IT infrastructure.
• Assist users with department-specific applications.
• Handle employee onboarding, offboarding and changes in IT environment.
• Participate in planning and implementation of IT projects.
• Coordinate with external IT service providers.
• Perform maintenance windows and system upkeep.
• Take deputising roles within the IT team.

Kenntnisse

German language

English language

Ticket system monitoring

1st & 2nd level support

Team player

Ausbildung

IT training (advantage)

Tools

Microsoft Office

Microsoft 365

Active Directory

Jobbeschreibung

Job-Room in Zurich seeks a proactive IT Support specialist to be the first contact for employees regarding IT concerns and to help maintain and improve our IT infrastructure. You will join a diverse team handling 1st and 2nd level support, project participation, and ongoing professional development.

The role offers a dynamic, collaborative environment with opportunities to work on IT projects, coordinate with external providers, and contribute to a growing tech landscape in Switzerland.