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Descrizione del lavoro
A leading fintech company in Canada is seeking a Store Manager to oversee store operations, lead a team, and enhance customer experiences. The ideal candidate will have 5-10 years of retail sales experience, a strong track record in cross selling, and the ability to develop a high-performing sales team. This is a full-time position in a fast-paced environment.
Competenze
- 5-10 years of experience working in retail sales.
- Proven track record in cross selling products.
- Experience in leading a sales team.
Mansioni
- Oversee all aspects of store operations.
- Recruit and train a high-performing team.
- Enhance the overall customer experience.
Conoscenze
At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.
- #1 Fastest Growing Company in Canada for 2024 by Globe & Mail
- Deloitte’s Fast 50 in Canada Winner for 2023 and 2024
- LinkedIn’s Top Startup in Canada for 2022 and 2023
- Top-ranked mobile apps and credit cards
- Team of 700+ people
- 1M+ customers
Job Description:
- The Store Manager oversees all aspects of store operations, including sales performance, staffing, inventory management and customer service.
- The Store Manager will recruit, train, and motivate a high-performing team, provide ongoing coaching and feedback, and foster a positive work environment that promotes teamwork and collaboration.
- Successful candidates will be skilled in providing exceptional customer service, addressing customer inquiries and concerns in a timely manner, and implementing strategies to enhance the overall customer experience while simultaneously driving sales.
- Salary – TBD
- Employment type – Full-time
What you’ll be doing:
- You will be responsible for recruiting strong sales focused individuals to join your team through active job boards and by leveraging your existing network.
- You will train, coach and develop sales associates to be high performers, driven to exceed sales targets and performance expectations.
- You will be the Chief Culture Officer of your store, leading by example on what is expected of your team.
- You will handle weekly scheduling for all sales associates.
- You will act as a support to sales associates in their daily activities.
- 5-10 years of experience working in retail sales with a focus on creating strong relationships and lasting rapport with current and future clients
- A proven track record in cross selling clients on multiple products and services
- Experience leading and developing a high performing sales team while managing turnover
- Strong network of sales representatives who bring experience interacting with clientele of all ages
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.