Store Manager

Chatters Salons; Eastern Ontario; On-site; CAD 45,000 - 65,000; Full time

Job summary

An established industry player in the beauty sector is seeking a passionate Store Manager to lead their team at a vibrant salon location. This role offers the chance to inspire others while managing retail operations and ensuring exceptional customer experiences. With a focus on beauty and personal care, you will have the opportunity to implement your creative ideas and drive sales performance. The company fosters a positive work culture, encouraging personal growth and development through various educational opportunities. If you thrive in a dynamic environment and are ready to make a difference, this position is perfect for you.

Benefits

Competitive Salary

Discounted Products and Services

Free Education Opportunities

Sales Incentives

Medical Benefits

Dental Benefits

Employer RRSP Contributions

Qualifications

• 5+ years of experience in retail leadership with a focus on sales and operations.
• Strong communication and time management skills are essential.
• Previous salon experience is a great asset.

Responsibilities

• Manage retail operations and ensure a welcoming environment.
• Oversee guest appointments and maintain salon standards.
• Coach and train the sales team to achieve targets.

Skills

Retail Leadership

Sales Performance

Operations Management

Inventory Management

Communication Skills

Problem Solving

Time Management

Education

High School Diploma

Relevant Certifications in Beauty

Tools

Point of Sale Systems

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Gmail

Job description

Do you have a passion for business AND an artistic flare? Are you a driven, inspirational mentor that strives for success? Come join our growing team!

That is what Style Happy and Chatters is all about, and we just happen to have an exciting opportunity for a Store Manager at our Tanger Outlets location in Kanata, Ontario.

You’ll have diverse opportunities to follow your interests and passions, with full support from management and your team members. We want your experience to be rewarding and fun, and we want you to feel like you can be your true, authentic self at work.

Our team members are empowered to make decisions that positively impact our customers' and clients' experiences and make bold moves that let them live their purpose. Join our team and help us Create Positive Energy in the World Through the Power of Hair!

We’re looking for a confident and people-oriented Store Manager who can multitask and keep things running smoothly in our busy salon environment.

A little about what you bring to Chatters:

• Enthusiastic about all things beauty!
• At least 5 years of experience in a retail leadership role, including sales performance, operations management, and inventory management
• Previous salon experience would be a great asset
• You can build rapport with our guests and your team, with an unwavering understanding that the “Experience is Everything”
• Flexible, self-motivated, and driven with excellent people and communication skills
• Superior time management skills – you get things done on time, every time (and on budget!)
• Knowledge of computer systems like Point of Sale, Excel, PowerPoint, Word, and Gmail
• You are your own success story, inspiring others to be their best
• Day, evening, and weekend availability
• A knack for problem solving. You’re highly responsible and 100% reliable

A little about what you’ll do:

• Manage retail operations – you got this!
• Analyze, maintain, and improve our systems and processes
• Oversee and book guest appointments – with a smile!
• Share your passion. With your proven experience and love for all things beauty-related, coach and train the sales team to help them achieve store sales targets
• Ensure the salon is kept sparkling clean, well-stocked, and merchandised according to Chatters’ standards
• Show off your encyclopedic product knowledge! You’ll be the resident expert on all our products, oversee inventory, product ordering, and pricing
• Monitor budgets, payroll, scheduling, and cost of goods management
• Have fun! Provide a welcoming environment for guests and beauty consultants

A little about what we offer:

• A competitive salary
• Discounted products and salon services
• FREE in-salon, regional, and national education opportunities
• Sales incentives
• Medical and dental benefits
• Employer RRSP contributions
• Plus, lots of opportunities to learn and grow!

Chatters prioritizes diversity, equity, and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Want to get to know us a little better? Come check us out at https://www.chatters.ca