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Remote Bilingual Customer Service Pro — Grow & Impact
Job summary
A leading customer service provider in Canada seeks a Bilingual Customer Service Representative to handle customer inquiries in English and French. The role offers remote work, requiring strong communication skills and a commitment to excellent service. Ideal candidates will have a passion for customer satisfaction and previous experience in a related field. The position is full-time with a competitive salary range of $16.00 - $20.00 per hour.
Benefits
Qualifications
- Previous experience in customer service is an asset.
- Bilingualism is a requirement.
- Strong communication skills and computer knowledge are essential.
Responsibilities
- Deliver exceptional service by understanding and addressing customer needs.
- Respond to inquiries and complaints professionally.
- Maintain confidentiality and adhere to service guidelines.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.