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We are seeking an outgoing and highly organized In-House Receptionist to be the face of Esteem Medspa. The ideal candidate is a social media-savvy professional with excellent interpersonal skills, a knack for multitasking, and a passion for delivering outstanding customer service. This role is pivotal in ensuring smooth daily operations and creating a positive first impression for our clients. If that sounds like you, please apply!

• Greet clients warmly in person and over the phone, providing a professional and friendly first point of contact.
• Manage appointment scheduling, cancellations, and confirmations using our booking system with precision and efficiency.
• Maintain an active presence on our social media platforms, engaging with followers, posting updates, and responding to inquiries in a timely and brand-consistent manner.
• Keep the reception area clean, organized, and inviting, ensuring a polished and professional atmosphere.
• Handle client inquiries, process payments, and assist with retail product sales.
• Coordinate with the spa team to ensure seamless communication and workflow throughout the day.
• Maintain accurate client records and update information as needed in our database.
• Assist with administrative tasks such as managing inventory, ordering supplies, and preparing reports as needed.
• Uphold client confidentiality and adhere to all medspa policies and procedures.

• Outgoing personality with exceptional communication and customer service skills.
• Proven experience or strong proficiency with social media platforms (Tiktok, Instagram, Facebook, etc.), with an eye for creating engaging content.
• Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment.
• Previous receptionist, administrative, or customer-facing experience is a plus but not required.
• Comfortable using scheduling software, email, and basic software tools (training provided).
• Professional appearance and demeanor with a passion for the wellness and aesthetics industry.
• Ability to work flexible hours, including some evenings and weekends as needed.
• Comfortable taking phone calls and staying positive during occasional uncomfortable conversations.
• In-person candidates local to Hamilton, OH only. Not a remote position.

$16 - $18 hourly

Esteem Medspa is a premier medical spa in Hamilton, Ohio, dedicated to providing top-tier aesthetic treatments and exceptional client experiences. We’re looking for a vibrant, organized, and friendly individual to join our team as an In-House Receptionist and help us create a welcoming environment for our clients.