Instructional Design jobs in United Arab Emirates

Job Summary

Job Description

What is the opportunity?

The Manager, Financial Crimes Training & Communications is responsible for supporting the design, development, and execution of the Financial Crimes (FC) employee learning and communications strategy.

What will you do?

• Supporting the planning and implementation of classroom and web-based training programs to meet and anticipate the needs of FC employees and the expectations of regulators.
• Contributing to the development and updating of course content for classroom and web-based delivery. Evaluating the effectiveness of training programs to ensure objectives are accomplished and regulatory expectations are met.
• Assist in the creation, roll out, and maintenance of targeted role and skill-based learning pathways that provide a rich employee experience from onboarding to continued education.
• Assist in the creation, design, and delivery of training content.
• Research, identify and manage relationships with content providers – maintain an inventory of such providers and their expertise.
• Enhance and maintain tracking and reporting mechanism(s) necessary to provide evidence of regulatory readiness.
• Assist FC employees in navigating RBC training resources.
• Curate industry learning resources (e.g., webinars, podcasts, conferences etc.) and communicate them in an easily digestible and accessible, role-specific fashion.
• Be the central point of contact and resource for FC employees for ACAMS and ACSS. Manage the RBC relationship with ACAMS and ACSS, including risk assessments, annual enrollments, payments, contracts, and ad hoc requests.
• Procure third party vendors for learning initiatives and as well as the respective reoccurring necessary activities during the life a relationship with the third-party vendor, including: selecting service providers, performing risk assessment, obtaining approvals and funding, onboarding, invoicing.
• Own, lead, implement and maintain the communication channels for Financial Crimes and its employees – FC newsletter, Connect, RBCnet, RBC.com – providing FC subject matter expertise into the content of these channels.
• Track communication KPI’s to measure performance of various communication channels.
• Provide hands on support to FC team members to ensure quality and effectiveness of communications (for example – Connect site, presentations).
• Support the Director and Sr. Manager, FC Training and Communications in the execution of all FC communications events and initiatives.

What do you need to succeed?

Must have

• Bachelor's Degree or equivalent
• 1-2 years of professional experience in developing and implementing informal and formal learning strategies and projects within a large, complex corporate environment, preferably with global scope.
• Demonstrated expertise in written communication and creates professional and timely communications.
• Demonstrated effective project management processes and practices in executing on learning solutions.
• Demonstrated effective relationship management skills in working collaboratively with project teams comprised of internal and external learning colleagues, subject matter experts and business leaders.

Nice to have

• Instructional design diploma or certificate or professional experience in adult education and/or learning and development.
• CAMS

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• Continued opportunities for career advancement
• World-class sales training, coaching, and development opportunities Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
• Opportunity to achieve great success and grow your career with RBC

Job Skills

Adobe Creative Cloud, Anti-Money Laundering (AML), Financial Crime Risk Management, Instructional Development, Microsoft Office, Planning Ability, Stakeholder Management, Storyline, TechSmith Camtasia Studio, Training Programs

Additional Job Details

Address: 20 KING ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-04-15

Application Deadline: 2025-04-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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