Delivery jobs in United States

Category: Testing/Quality Assurance/Quality Engineering

City: Vancouver, British Columbia (Hybrid)

Position ID: …

Employment Type: Full-Time

CGI is seeking an experienced Senior Consultant Quality Engineering Program Manager to lead a large-scale, enterprise-class Quality Assurance (QA) and Quality Engineering (QE) program supporting our valued client. This is an exciting opportunity to bring strategic vision and operational excellence to one of the most dynamic retail technology environments in the industry.

As a Quality Manager at CGI, you will provide thought leadership and hands‑on guidance to a large distributed team of quality professionals, driving transformation from Quality Control (QC) to Quality Assurance (QA) to Quality Engineering (QE) and ultimately Quality Intelligence (QI). You'll help shape a modern, automation‑first approach that enables faster delivery, improved quality, and measurable business value.

• Lead and manage a large QA/QE organization across multiple workstreams and technology domains and geographies.
• Define and execute a scalable, data‑driven quality strategy aligned with the client's data first transformation goals.
• Champion continuous improvement by identifying and eliminating the root cause of defects, focusing on reducing defect leakage and increasing early defect detection.
• Build and mature test automation frameworks and CI/CD integration to accelerate delivery pipelines across your teams.
• Partner with client stakeholders, delivery leads, and CGI leadership to drive metrics‑based quality governance and reporting.
• Enable the shift to intelligent automation and predictive analytics, fostering a culture of Quality Intelligence (QI).
• Mentor and develop quality leaders within the team, ensuring capability growth and consistent delivery excellence.

• 10–15 years of experience in Quality Assurance, Quality Engineering, or Quality Improvement, with at least 5 years in leadership roles managing large, distributed teams (35–50+ members).
• Proven experience establishing enterprise QA/QE programs that integrate automation, DevOps, and continuous testing practices.
• Strong understanding of test strategy, defect prevention, and quality metrics management.
• Demonstrated success driving measurable reductions in production defects and accelerating time‑to‑market.
• Excellent stakeholder management, communication, and transformation leadership skills.
• Experience with retail, eCommerce, or enterprise platforms preferred.
• Bachelor's degree in Computer Science, Engineering, or related field (Master's degree an asset).

• English
• Intelligence
• Leadership
• Quality Management

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,000 - $160,000.

Use of the term ‘engineering’ in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices engineering or possesses the requisite license as prescribed by the applicable provincial or territorial engineering regulator. We are seeking individuals with expertise in IT engineering‑related functions, but licensure from an engineering regulator is not a prerequisite for this position. Engineering is a regulated profession in Canada which is restricted in terms of use of titles and designation.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well‑being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal‑opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.