puestos de Customer Support en Canadá

Do you love to compete? Are you hungry for achievement? Are you an ‘A’ player? Do you want to work with other ‘A’ players? For a company where culture is nurtured and managed as a critical source of advantage? Where every employee knows and cares about direction and strategy?

AML Oceanographic has clocked average annual growth of more than 20% over the past 8 years. How? Most importantly, we’ve built a team that provides outstanding service and truly cares about our customers. AML has a market reputation for two things:

• Going to the ends of the earth to make our customers successful, and
• Bringing fresh ideas to an established market

We manufacture ocean sensing solutions – sensors, instrumentation, and deployment systems – for business and government customers on all seven continents. As a hi-tech business, our technical team includes experts and engineers with experience in the acoustic, mechanical, electrical, software, and embedded software domains. We operate from locations at either end of Canada: Halifax (Dartmouth) on the Atlantic Coast, and Victoria on the Pacific Coast.

This role will be based out of our office in Dartmouth, NS.

At AML, we do things a bit differently. Think daily huddles. Think Rockefeller Habits, Scaling Up, and the One Page Plan. Think town hall meetings with on-the-fly question & answer sessions. If you are familiar with these concepts - or they interest you - then you might be a fit for AML.

The force-multiplier of the Sales Team.

• Acts as primary internal support resource for the Sales Team
• Generates quotes for Customers with high degree of accuracy and within 1 day of inquiry
• Owns the generation and consolidation of information in response to Customer inquiries, as required
• Coordinates Sales-led inter-departmental activities
• Owns accuracy and completeness of Customer records in CRM & ERP
• Prepares Customer-facing materials including brochures, data sheets, and trade-show media
• Provides support for various Sales Team project initiatives
• Provides assistance in the development of internal sales reporting tools
• Synthesizes and analyzes data; provides recommendations and insights

• Excellent communication skills - both written and verbal.
• High degree of self-direction and focus on outcome
• Is organized and can effectively prioritize. Can manage multiple competing priorities.
• Strong EQ; able to navigate conversations and build relationships
• Able to quickly learn and understand a technical product line
• Working knowledge of Salesforce, Microsoft Office suite including Word and Excel
• An ability to process data using common software tools; leverage data to provide insight