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Join Amazon Web Services (AWS) as a Software Development Engineer for Amazon Connect, a cloud-based contact center revolutionizing how businesses deliver personalized customer service. You’ll be part of a team developing intuitive technology solutions that address enduring business challenges.

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AWS leverages its global experience to build turnkey solutions for companies managing daily operations. This role offers a chance to contribute to a service trusted by millions, blending innovation, AI, and cloud technology to reshape the industry.

As a Software Development Engineer, you will lead the end-to-end design, development, and release of Amazon Connect features. You’ll collaborate with senior technical leaders, working across the stack with modern web technologies, NoSQL databases, and AI optimization.

This is a rare opportunity to influence a rapidly growing product early in its lifecycle. You’ll develop scalable and resilient systems, with a constant focus on customer experience. Your work will directly impact how businesses build modern contact centers in the cloud.

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• Competitive base salary: $114,800/year – $191,800/year, based on experience and skills
• Comprehensive medical, financial, and wellness benefits
• Opportunities for equity, sign-on bonuses, and other compensation forms
• Access to mentorship programs, career development resources, and inclusive affinity groups
• Supportive culture promoting work-life balance and flexible working arrangements

Job Type: AWS Software Development

Pay Range: $114,800 – $191,800 (depending on experience and qualifications)

• 3+ years of professional software development experience
• 2+ years of system design or architecture experience focusing on scalability and reliability
• Proficiency in at least one programming language
• Experience in the full software development lifecycle, including coding standards, code reviews, source control, build processes, testing, and operations
• Bachelor’s degree in computer science or equivalent

If you’re ready to innovate in the cloud contact center space and work on impactful projects, apply now through Amazon’s official careers page using the button below.

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This opportunity lets you drive innovation in cloud-based contact centers. Highlight your experience in full-stack development, AI optimization, and scalable system design.

During your application, emphasize your ability to manage end-to-end software projects, collaborate with cross-functional teams, and solve complex engineering challenges.