Wellness Counsellor and Coordinator

University of Toronto; Toronto; On-site; CAD 97,000 - 125,000; Full time

Job summary

A prestigious educational institution in Toronto seeks a full-time Wellness Counsellor and Coordinator to deliver psychological support and clinical counseling for students. Candidates must hold a Master's of Social Work and be a member in good standing with the Ontario College of Social Workers. Responsibilities include assessing students' mental health and providing appropriate interventions. The role also involves leading workshops and working collaboratively with a diverse student population. This position is term-based, running from mid-January 2026 to May 2027.

Benefits

Annual step progression

Qualifications

• Master's of Social Work and is a member in good standing with the Ontario College of Social Workers.
• Minimum five years related experience in Community Mental Health or Outpatient Mental Health Unit.
• Extensive experience with mental health issues and behavioral issues.

Responsibilities

• Assess mental health of clients and provide clinical counseling.
• Determine life-threatening situations and apply interventions.
• Update and maintain patient records.

Skills

Communication skills

Crisis counseling

Conflict resolution

Keyboarding skills

Flexibility

Education

Master's of Social Work

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

Date Posted: 12/03/2025
Req ID: 46294
Faculty/Division: Vice-Provost, Students
Department: Health and Wellness
Campus: St. George (Downtown Toronto)
Position Number: 00039858

Description

About us

Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.

Consisting of an interdisciplinary team of health professionals and support staff, Health & Wellness at the University of Toronto aims to support graduate and undergraduate students in reaching their academic goals, engage students in their development and learning, and support their health and well‑being by providing health education, clinical and consultation services.

Health and Wellness (HW) provides counselling to students with a wide range of concerns ranging from relationship problems to debilitating depression and anxiety, suicidal and/or homicidal ideation, post‑traumatic stress, and eating disorders.

Your opportunity

The Wellness Counsellor and Coordinator is a Registered Social Worker and is an integral member of the embedded mental health care team in HW. As a member of the embedded mental health care team, and under the direction of the Director, Professional Practice & Quality Assurance, provides life coaching, personal counselling and solution/goal focused psychotherapy to students at the University in accordance with the University of Toronto Health and Wellness, vision, mission, and strategic plan, and is expected to demonstrate quality and effectiveness in work habits. In addition to personal counselling the incumbent will act as a consultant to faculty, staff, and students on counseling and related matters, conducts workshops and relevant training. Inherent in this role are the knowledge, skills and attitudes specific to critical thinking and decision making, ability to analyze and assess presenting mental health concerns and collaborate with the medical team in the management of these mental health concerns, and flexibility and decision making in fluid situations with unpredictable outcomes.

The Wellness Counsellor and Coordinator will conduct screening/intake assessments; facilitate discharge planning; develop and facilitate community referrals and refer to the university or outside community; provide brief counselling to individuals; and run psycho‑educational workshops.

Your responsibilities will include

• Assessing the mental health of clients
• Providing clinical counselling and psychotherapy for students and making referrals to appropriate resources
• Determining if there is a life‑threatening situation, risk of self‑harm or harm to others and independently applying appropriate interventions
• Updating and maintaining patient records
• Leading seminars and/or workshops
• Following rules and procedural processes related to Personal Health Information Protection Act (PHIPA)

Essential Qualifications

• Master's of Social Work and is a member in good standing with the Ontario College of Social Workers and Social Services Workers.
• Minimum five years related experience. Related experience should be in a Community Mental Health setting, and/or Outpatient Mental Health Unit where the incumbent has performed client intakes/assessments, crisis counselling, brief or short‑term counselling to individuals, and psycho‑educational workshops
• Extensive experience with mental health and illness, behavioral issues, anger management, and conflict resolution.
• Keyboarding skills and working knowledge of relevant software is required (e.g. Microsoft Word, Outlook, Excel, PowerPoint).
• Excellent written and verbal communication skills.
• Good judgment and sensitivity, flexibility and resourcefulness.
• Ability to communicate effectively with staff and senior academic administrators about issues facing students in crisis and make recommendations.
• Able to exercise patience, tact, judgment and discretion.
• Demonstrated ability to relate to students, staff, and faculty in ways that build confidence and trust.
• Able to work in a highly diverse community with students from varied backgrounds and a variety of age groups, presenting with a range of difficulties and personal issues.

Assets (Nonessential)

• Life coaching, mindful based therapies and alternative evidenced based therapies an asset
• Skill in working with university‑aged young adults and individuals in crisis.
• Experience working with post‑secondary students and knowledge of university and community mental health resources.

To be successful in this role you will be

• Approachable
• Intuitive
• Perceptive

NOTE: This is a term position with a start date from mid‑January 2026 to the end of May 2027; It is fully in‑person on campus with some evenings required.

Closing Date: 12/11/2025, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Term

Schedule: Full‑Time; some evenings required.

Pay Scale Group & Hiring Zone:
USW Pay Band 15 -- $97,348. with an annual step progression to a maximum of $124,491. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Student Services

Recruiter: Fiona Chan

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail].