waiter / waitress

Hotel North; North Sydney; On-site; CAD 30,000 - 40,000; Full time

Job summary

A well-known hotel in North Sydney, Nova Scotia is seeking experienced staff to provide excellent customer service in a fast-paced environment. Responsibilities include serving food and beverages, processing payments, and ensuring customer satisfaction. Applicants must possess a Serving It Right Certificate and have between 3 to 5 years of relevant experience. This is a permanent position with part-time to full-time hours and health benefits included.

Benefits

Dental plan

Health care plan

Qualifications

• Must have a Serving It Right Certificate.
• 3 to 5 years of experience in a similar role.
• Ability to work in a fast-paced environment.

Responsibilities

• Prepare and serve food at tables.
• Present bills and accept payments.
• Serve food and beverages to customers.

Skills

Customer service

Excellent oral communication

Interpersonal skills

Tools

Aloha Point of Sale (POS)

Point of sale system

Job description

Education

• No degree, certificate or diploma

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service

Certificates, licences, memberships, and courses

• Serving It Right Certificate

Computer and technology knowledge

• Aloha Point of Sale (POS)
• Point of sale system

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Experience

• 3 years to less than 5 years

Health benefits

• Dental plan
• Health care plan

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 20 to 40 hours per week