Visual Communications Assistant – Bookstore, E-Commerce Team (Auxiliary)

University of British Columbia; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading educational institution in Vancouver is seeking a Visual Communications Assistant to support its Bookstore's E-Commerce Team. Responsibilities include photographing products, retouching images, and producing promotional graphics. This entry-level role is ideal for candidates looking to gain experience in retail visual communications. The position requires high school graduation and two years of relevant experience. Join a diverse and collaborative team dedicated to enhancing the UBC community's online engagement.

Qualifications

• High school graduation with some additional training in a related field.
• Minimum two years of related experience or equivalent education and experience.
• Willingness to respect diverse perspectives.

Responsibilities

• Photograph merchandise in studio and lifestyle settings.
• Retouch photos and prepare image variants using Adobe tools.
• Film and edit short-form video for digital platforms.

Skills

Photography

Time-management

Organizational skills

Creativity

Interest in e-commerce

Education

High school graduation

Additional training in a related field

Tools

Adobe Creative Cloud

Figma

HTML

CSS

Job description

Overview

Staff - Union Job Category CUPE 116 Job Profile CUPE 116 Hourly - Research Assistant /Technician 2 Job Title Visual Communications Assistant – Bookstore, E-Commerce Team (Auxiliary) Department Ecommerce | Bookstore | Student Housing and Community Services Compensation Range $27.24 - $29.82 CAD Hourly Posting End Date September 30, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date April 30, 2026

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Under the direction of the E-Commerce & Digital Card Manager, the Visual Communications Assistant produces compelling visual assets for the UBC Bookstore. The role strikes a balance between creative freedom and brand standards, ensuring that every image and video enhances the Bookstore’s online presence and fosters engagement with the UBC community.

This is an excellent entry‑level opportunity where the successful candidate will gain experience in studio and lifestyle photography, alongside design and video production for retail.

Organizational Status

Reports to the E-Commerce & Digital Card Manager within the UBC Bookstore. Works in coordination with the Senior Digital Content and Marketing Manager for Student Housing and Community Services (SHCS) and Marketing Specialist for SHCS. The successful candidate will have the opportunity to work collaboratively across multiple departments, including Marketing, Buying and the Bookstore management team.

Work Performed

• Photographing merchandise in both studio and lifestyle settings following project briefing sessions and under provided creative direction from the E-Commerce team.
• Retouching photos and preparing image variants using Adobe Creative Cloud tools or Capture One.
• Filming and editing short-form video for digital platforms.
• Assisting the E-Commerce team with photoshoot logistics with responsibility to keep shot lists on track.
• Maintaining an organized digital asset library with clear file naming, metadata and alt text for accessibility.
• Designing static and animated promotional graphics for the bookstore website, email newsletters, in-store screens and social media platforms. Using template files, and under direction from established brand guidelines.
• Performing other related duties as required.

Consequence of Error/Judgement

Works within well-defined guidelines and procedures, but exercises judgment in establishing priorities and carrying tasks through to completion.

Supervision Received

Works under general supervision in carrying out familiar duties and responsibilities; receives instructions during orientation and on subsequent new assignments or changes in procedures.

Supervision Given

None.

Minimum Qualifications

High school graduation, some additional training in a related field and a minimum two years of related experience or an equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Experienced in photography
• Interest in e-commerce
• Experience in HTML and CSS an asset
• Proven experienced in Creative Cloud and/or Figma
• Demonstrates organizational and time-management skills.
• Ability to work within tight deadlines
• Ability and willingness to work both independently and with bookstore colleagues