Information Technology (IT) Support Coordinator

Organization: Women'S Learning Partnership (Wlp); Remote; CAD 94,000; Full time

Job summary

A feminist organization in Toronto is seeking an IT Support Coordinator for a full-term position. The candidate will provide technical support in a fully virtual environment, troubleshooting issues and managing IT systems. Key qualifications include expertise in computer systems and cybersecurity. The role offers a competitive salary and benefits including medical insurance, paid time off, and retirement savings contributions.

Benefits

Group medical insurance

Life insurance

20 vacation days

15 sick days

Flexible work arrangements

Qualifications

• Expertise in computer systems, hardware, software, and networks.
• Experience in providing IT technical support to virtual organizations.
• Strong knowledge of cyber security principles.

Responsibilities

• Troubleshoot operating systems including Windows and Mac.
• Document all IT incidents and manage inventory of IT assets.
• Support staff to access IT tools and systems.

Skills

Computer systems knowledge

Technical support experience

Troubleshooting skills

Cyber security principles

Familiarity with Asana

Familiarity with Slack

Familiarity with Zoom

Familiarity with Google Workspace

Job description

Vacancy: Parental Cover - Information Technology (IT) Support Coordinator

21 January 2026

Application Closing Date: 04 February 2026 at 23:00 EST
Location: Toronto, ON
Term: Full Time - 35 hours a week, fixed term 14 months
Organization: Association for Women's Rights in Development (AWID)
Salary: The base annual salary for this position is CAD $93,524.00
Benefits: Group medical and life insurances. Paid time off (20 vacation days, 15 sick days, five personal days and up to 12 paid holidays annually). Contribution of 5% of base monthly salary to retirement savings. Remote work and flexible work arrangements.

Overview of the organization:

AWID is a global, feminist, membership, movement-support organization. Our mission is to support feminist, women’s rights, and gender justice movements to thrive, to be a driving force in challenging systems of oppression, and to co-create feminist realities. We currently have 35+ staff members based in 20+ different countries.

The position and profile

AWID is looking to hire an IT Coordinator (parental cover). We are looking for someone with expertise in computer systems - hardware, software and networks - and who understands and can troubleshoot operating systems such as Windows and Mac.

The right candidate would have experience in providing IT technical support to a fully virtual organization, trouble shooting technical issues, documenting all IT incidents, supporting staff to access all IT tools and systems and managing inventory of IT assets within and organizations. We are seeking experience in supporting the use of applications such as Asana, Slack, Zoom, Google workspace and strong knowledge of cyber security principles. The