Underwriter

ARAG Legal Solutions Inc; Toronto; Hybrid; CAD 60,000 - 85,000; Full time

Job summary

Join a leading legal expense insurance provider as an Underwriter in Toronto, where you'll analyze new business requests and manage existing accounts. This role features responsibilities such as improving underwriting processes, mentoring team members, and providing excellent customer service while enjoying a hybrid work model with competitive benefits.

Benefits

Competitive base salary with annual bonus plan

Employer-paid benefits

RSP matching

Fitness credit

Qualifications

• High proficiency in Microsoft Excel is essential.
• Ability to work independently and collaboratively.
• 1-3 years insurance underwriting experience is preferred.

Responsibilities

• Evaluate new business requests for legal expense insurance.
• Monitor and analyze profitability and exposure of accounts.
• Coach and mentor team members on underwriting practices.

Skills

Customer service

Analytical skills

Communication

Problem-solving

Teamwork

Education

College diploma or university degree in quantitative field

Tools

Microsoft Office

R programming

SQL

Microsoft PowerBI

Job description

Job Description

Underwriter

ARAG Legal Solutions Inc., part of the ARAG Group, is a global leader in legal expense insurance operating in 20 countries, offering an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents, and insurers across Canada.

We are expanding our presence across Canada and are seeking an energetic and creative individual to join us as an Underwriter in Toronto.

Reporting to the Director of Underwriting, the Underwriter will evaluate new business requests for legal expense insurance quotes, rate risks, and finalize quotations within their underwriting authority.

Responsibilities include:

• Monitoring, analyzing, and interpreting exposure and profitability of existing legal expense insurance accounts and rate renewal quotations.
• Managing policy wordings and literature diligently, ensuring all contractual obligations are met promptly.
• Identifying concerns or trends impacting ARAG, our products/services, or performance, and communicating findings appropriately.
• Enhancing processes, developing new tools, and serving as a technical resource for the Underwriting Department.
• Coaching and mentoring team members.
• Focusing on retaining and developing existing business through excellent customer service.
• Building effective relationships with internal and external stakeholders.
• Managing time effectively to complete work on time and to high standards, fulfilling commitments to customers.
• Attending customer meetings when required, potentially at customer premises.

Qualifications:

• College diploma, university degree, or equivalent work experience, preferably in a quantitative field such as mathematics, economics, natural sciences, or related areas.
• High proficiency in Microsoft Office, especially Excel.
• Excellent customer service, written, and verbal communication skills.
• Ability to work independently and as part of a team, with a problem-solving mindset.

Preferred but not required:

• 1-3 years of insurance underwriting experience with detailed knowledge of technical principles, procedures, and systems.
• Bilingual in French and English.
• Experience with R programming, SQL, or Microsoft PowerBI.

We Offer:

• Competitive base salary with annual bonus plan.
• Generous employer-paid benefits, including RSP matching and a fitness credit.
• A hybrid work location, combining remote work and office presence in Toronto’s Financial District.

For more information about ARAG Canada, please visit our website.

Equal Opportunity Employer

ARAG Legal Solutions Inc. is committed to providing equal employment opportunities regardless of citizenship, race, ethnicity, disability, age, gender, sexual orientation, gender identity, or other protected statuses as outlined by the Ontario Human Rights Code. We also adhere to the Accessibility for Ontarians with Disabilities Act, ensuring accessible recruitment processes and accommodations upon request.