Trainmaster

Genesee & Wyoming Main Job Board; Canada; On-site; CAD 80,000 - 100,000; Full time

Job summary

A transportation company in Canada is seeking a Field Operations Manager to oversee safety and operations within transportation teams. The ideal candidate will possess at least five years of experience in the railway industry, a college degree in administration or management, and bilingual proficiency in French and English. Responsibilities include maintaining safety compliance, managing schedules, and providing support to various teams. Competitive benefits and career development programs are included.

Benefits

Comprehensive training and career development programs

Competitive benefits package

Fitness Allowance

Savings Program

Employee and family assistance program

Qualifications

• Minimum 5 years of experience in the railway industry.
• Qualification in railway operating rules (CROR).
• Flexible working hours to accommodate teams and clients.

Responsibilities

• Maintain a safe working environment for the entire department.
• Ensure employees’ safety and enforce safety policies.
• Manage transportation teams and plan scheduling.
• Lead employee performance reviews and coaching.

Skills

Bilingual in French & English

Supervisory experience

Proficient in MS Office

Adaptability in changing environments

Education

College degree in Administration and/or Management

Job description

Job Category: Field Operations Management

Requisition Number: TRAIN008205

Posted: December 10, 2025 | Employment type: Full‑Time

Locations

Locations: Wabush / Labrador City (NF&L) and Schefferville, QC

Company: Western Labrador Rail Service Inc. and Knob Lake & Timmins Railway

Work location: Wabush / Labrador City (NF&L) and Schefferville (QC)

Schedule: Fly‑in/Fly‑out 14/14 rotation if no local suitable candidates

Salary: According to the company salary scale

Status: Permanent

Why you should join our team

• Work in a unique and stimulating industry that plays a vital role in connecting communities.
• Access comprehensive training and career development programs to support your growth and success.
• Enjoy a competitive benefits package, designed to support your well‑being and financial security.
• Make a meaningful impact on sustainability – rail transport is one of the most environmentally friendly modes of transportation in Canada.
• Full comprehensive coverage through a group insurance plan including health care, dental, eye care, hospitalization, disability, and life insurance.
• Telemedicine services for employees and their families.
• Fitness Allowance to promote your health, mental health and wellness.
• Savings Program offering an opportunity to participate in a retirement savings plan (up to 6% HRRR to your RRSP) and a Tax‑Free Savings Account (TFSA).
• Employee and family assistance program.

Responsibilities:

• Maintains a safe working environment for the entire department.
• Ensures employees’ safety, reports concerns or accidents, and enforces safety policies with 100% rule compliance.
• Manages transportation teams, plans scheduling and crew calling, and participates in management and safety conference calls.
• Elaborates, supports, and coordinates operations and train movements.
• Performs administrative tasks, creates or maintains regular reports and rigorous data tracking.
• Leads disciplinary issues while following the collective agreement in force.
• Leads employee performance reviews and provides rigorous new‑hire training, coaching, and tracking.
• Manages crew flights and ensures documentation remains up to date for flights and scheduling.
• Manages customer expectations, improving processes as needed.
• Provides professional customer service, maintaining continuous communication with customers and partners.
• Provides ongoing support to the railway track maintenance department managers.
• All other related tasks.

General Requirements:

• College degree in Administration and/or Management or relevant experience in the railway industry (operations).
• At least five (5) years of experience in the railway industry.
• Qualification in railway operating rules (CROR).
• Flexible with working hours to accommodate teams and clients.
• Bilingual in oral and written French & English – minimum required, advanced level an asset.
• Supervisory experience in any field.
• Great flexibility to adapt in a changing environment.
• Prepared to occasionally work outdoors in all weather conditions.
• Proficient in MS Office and various databases.
• All other related tasks.

If selected for the role, candidates will be required to undergo a comprehensive background check, including physical examination, drug screening, criminal record verification, and reference checks.