Temporary Sales Associate

Tapestry, Inc.; Burlington; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Burlington is seeking a Temporary Sales Associate to drive sales and create lasting customer relationships. The role involves understanding company objectives, personalizing customer experiences, and maintaining store standards. Ideal candidates should possess strong sales skills, fashion awareness, and a commitment to customer service. The position supports a positive team environment and encourages feedback to drive success.

Qualifications

• Strong sales skills and customer relationship management.
• Ability to present attire consistent with brand standards.
• Knowledge of current offerings and product features.

Responsibilities

• Understand organizational objectives and make decisions that align with priorities.
• Create personal sales strategies in partnership with management.
• Represent the brand as a brand ambassador.

Skills

Sales skills

Customer relationship management

Fashion awareness

Job description

Temporary Sales Associate – Coach

Burlington, ON, CA

The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience, and leaving a positive, lasting impression.

Responsibilities

• SALES FLOOR: Understands organizational objectives and makes decisions that align with Company priorities.
• Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.
• Creates short- and long-term strategies to achieve personal metrics and performance goals.
• Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.
• Represents Coach as a brand ambassador and demonstrates Coach’s Selling and Service expectations at all times.
• Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics.
• Drives business through sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
• Creates positive impressions with customers by presenting attire consistent with Coach’s Guide to Style.
• Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and knowledge of competition.
• Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value; communicates current pricing and promotional strategy to customers.
• Discusses product features and builds the sale by leveraging cross-selling skills; cross-sells and encourages beneficial add-ons related to the customer’s needs.
• Reads cues to tailor approach to customers’ needs; attends to unique and individual shopping needs of each customer.
• Works with multiple customers simultaneously and follows up to influence/close sales.
• Flexes personal selling techniques to contribute to overall store financial results; builds lasting relationships with customers.
• Leverages Coach’s tools and technology to support relationship building and clienteling efforts.
• Creates enthusiasm and positivity for a shared vision and promotes a team selling environment.
• Fosters teamwork, trust, and collaboration with internal and external customers; remains solution-oriented and adaptable to changing business needs.
• Welcomes feedback and adapts behaviors; maintains a calm and professional demeanor at all times.

Operations

• Ensures all daily tasks are completed without negatively impacting service or Coach standards.
• Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner.
• Maintains a clean and tidy selling floor at all times.
• Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures.
• Replenishes inventory on the sales floor as needed.

Job Segment: Asset Protection, Brand Ambassador, Retail Sales, Temporary, Merchandising, Retail, Marketing, Contract