Temporary Communication Assistant - HSTS (17.5hrs)

Halton District School Board; Burlington; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional educational institution is seeking a Temporary Communication Assistant to provide administrative support within the Transportation department. Ideal candidates will have a college diploma in Business Administration, strong interpersonal and organizational skills, and familiarity with GIS and BusPlanner software. This role offers $33.59 - $40.06 per hour with 17.5 hours per week scheduled. Applications are due by September 22, 2025.

Qualifications

• Minimum two years of experience in a related field.
• Excellent verbal and written communication skills.
• Ability to handle tasks in a fast-paced environment.

Responsibilities

• Monitor student information management systems for accuracy.
• Prepare and coordinate communications for stakeholders.
• Review administrative documents for the General Manager.

Skills

Microsoft Office proficiency

Interpersonal skills

Communication skills

Ability to work independently

Organizational skills

Ability to prioritize

Education

College diploma in Business Administration

Tools

GIS software familiarity

BusPlanner software familiarity

Job description

Overview

Notice of M.A.S.S Temporary Vacancy

Position: Temporary Communication Assistant - Transportation

Salary Range: Band 2: $33.59 - $40.06 per hour + 4% vacation pay

Location: Halton Student Transportation Services, Burlington

Work Schedule: 17.5 hours/week, 12 months/year

Effective Date: ASAP

Halton Student Transportation Services (HSTS) provides pupil transportation services to approximately 30,000 students who attend schools within the Halton District School Board, and the Halton Catholic District School Board. The consortium is governed by a Board of Directors representing both school board members with an annual budget of approximately $33,000,000.

Position Summary

The Communication Assistant provides administrative support to the Halton Student Transportation Services’ (HSTS) Management team including managing the scheduling and revision of key administrative policies, operational procedures and organizational plans. Supports student data integrity within the geographic information systems (GIS) based student transportation software, BusPlanner by monitoring, investigating and verifying student addresses are accurate and geocoded. Additionally, this position is responsible for the compilation and distribution of key stakeholder communications throughout the year including the distribution of specialized student transportation requirements to service providers in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Key Responsibilities

• Student Information Management: Monitor and investigate BusPlanner geocode address errors, identify the source(s) of the inaccuracies and contact the school administrative staff to request/communicate the corrective action required in their student information system to rectify the address error.
• Student Information Management: Manage submitted Student Travel Plans (STP) to ensure compliance with AODA.
• Student Information Management: Manage submitted medical peril alert forms to ensure service providers/drivers have up to date student medical information in the event of an emergency.
• Student Information Management: Assist and support new student information management initiatives.
• Communications: Prepare, organize, and coordinate student/parent information packages for distribution throughout the school year.
• Communications: Create annual HSTS school year calendar to incorporate Provincial and member board’s approved school year calendars and distribute to key internal and external stakeholders.
• Communications: Maintain up to date contact lists for the HSTS staff and management team including emergency contacts for HSTS Board of Directors, member Boards senior Administrative staff, member Boards school staff, Bus/Taxi Companies, community partners and media.
• Communications: Maintain office communication boards and staff quick reference binder documents.
• Communications: Review, edit and collaborate on social media communications/content.
• Supporting the General Manager: Review and edit confidential documents for the General Manager.
• Supporting the General Manager: Manage the scheduling and revision of key administrative policies, operational procedures and organizational plans.
• Supporting the General Manager: Maintain a log of administrative policy and operational procedure revision dates, and ensure reviews are scheduled and completed within set timelines.
• Supporting the General Manager: Assist in the development and updates to the HSTS Organizational Plans including Communication Plan, Strategic Plan, Operational Plan, Business Continuity Plan etc.
• Supporting the General Manager: Ensure any revisions are updated internally and externally on the HSTS website and communicated to all applicable stakeholders.
• Supporting HSTS Operations Staff: Provide customer service backup to HSTS Transportation Officers as required through phone and email communications.
• Supporting HSTS Operations Staff: Assist in the annual courtesy seat allocation process, through updating of student records and transportation assignments.
• Supporting HSTS Operations Staff: Maintain and track accurate crossing guard location layer within the BusPlanner GIS map.
• Supporting HSTS Operations Staff: Review and edit report data exported from BusPlanner for HSTS reports.
• Other responsibilities as required.

Qualifications

• College diploma in the area of Business Administration (or equivalent).
• Two (2) years of experience in a related field.
• Sound knowledge of Microsoft Office applications.
• Familiarity with GIS maps and/or BusPlanner software would be an asset.
• Familiarity with member board student information system.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to organize, prioritize and complete job tasks in a fast paced environment.
• Ability to work independently and as a member of a team.

Application Process and Additional Information

Applications, along with your resume and other supporting documents must be submitted through Apply to Education – by 4:00 pm on Monday, September 22, 2025

Job Category: Management & Professionals - Job Code# 3980776

We thank all applicants for their interest in opportunities with the Halton District School Board. Contact will be made with applicants whose experience and qualifications most closely match the requirements of the position. Communication with short-listed applicants will be made through the email address provided on the applicants’ Apply To Education profile page.

Applicant Self Identification Questions

As part of the recruitment and selection function, the HDSB will collect voluntary self identification data from applicants in accordance with the Ontario Human Rights Code, HDSB’s Teacher Hiring Practices Administrative Procedure, HDSB’s Employment Equity Policy and Ontario’s Anti Racism Data Standards:

Personal information on this form is collected under the authority of the Anti-Racism Act, 2017, S.O. 2017, c. 15, in compliance with the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56. In accordance with HDSB’s Employment Equity Policy, personal information collected on this form will aim to achieve an inclusive, diverse and representative workforce. It works to intentionally identify and remove barriers for equity-deserving communities at each stage of the hiring process. Encouraging diversity of the workforce in the school board is vital because the workforce should be reflective and representative of the community.

Requirements

Although hiring policies must adhere to the qualification requirements set out in applicable Regulations (eg. Regulation 298, “Operation of Schools – General”) and any applicable collective agreement provisions, the Board recognizes the importance of the following when developing its selection and evaluation criteria:

• valuing applicants’ additional experience, lived experience, skills, backgrounds and perspectives; and
• granting first consideration, where the skills, ability, and qualifications of the applicants are relatively equal, to applicants who self-identify as members of historically under-represented communities.

We encourage you to respond to our voluntary applicant self-identification questions. This data will inform our understanding of the diversity of our applicant pool as well as the progress of applicants throughout the hiring process. This data will inform our goals, strategies and actions and our progress towards creating and sustaining an inclusive and equitable workforce. Any information that you provide in response to these questions will be referred to during the hiring process for this position, and will be shared with the hiring manager and/or committee members responsible for the hiring process.

The section includes questions from Ontario’s Anti-Racism Data Standards (Standards, 2017). The Standards were established to help identify and monitor systemic racism and racial disparities within the public sector. The Standards establish consistent, effective practices for producing reliable information to support evidence-based decision-making and public accountability to help eliminate systemic racism and promote racial equity (adapted from Ontario’s Anti-Racism Data Standards, 2017). Questions about this collection may be directed to Dixon Mohammed - Manager, Recruitment, Selection and Staffing at .

Accommodation

Upon request, we will provide reasonable accommodations for candidates who have temporary or permanent disability, or who otherwise require accommodations based on the protected grounds highlighted in the Ontario Human Rights Code in respect to the recruitment and selection process.

Wellness

The HDSB is committed to providing a respectful and healthy work environment.