Technical Support & IT Specialist – Creative Arts Org

Canada's National Ballet School; Toronto; On-site; CAD 55,000 - 60,000; Full time

Job summary

A leading arts and education institution in Toronto is seeking a full-time Technical Support Analyst to enhance technology usage across the organization. The role involves providing technical support, maintaining systems, and collaborating with teams to drive innovation. Ideal candidates will have a degree in IT or computer science, 2-3 years of relevant experience, and strong problem-solving skills. Join a vibrant team committed to making an impact in the world of dance.

Benefits

Health & Wellness Benefits

Employer‑matched Pension Plan

Paid Vacation Time starting at 4 weeks

Discounted rates for Adult Ballet Classes

Collaborative work environment

Qualifications

• 2-3 years of experience in a related position.
• Strong multitasking abilities.
• Experience with managing Microsoft-based environments.

Responsibilities

• Provide technical support to staff focusing on innovation.
• Support and maintain hardware and infrastructure.
• Administer cloud-based platforms and applications.

Skills

Problem-solving

Analytical abilities

Attention to detail

Time-management

Communication skills

Education

Degree or diploma in information technology, computer science, or related field

Tools

Active Directory

Office 365

Windows Server

SQL

Power Automate

VMware

Blackbaud

Job description

A leading arts and education institution in Toronto is seeking a full-time Technical Support Analyst to enhance technology usage across the organization. The role involves providing technical support, maintaining systems, and collaborating with teams to drive innovation. Ideal candidates will have a degree in IT or computer science, 2-3 years of relevant experience, and strong problem-solving skills. Join a vibrant team committed to making an impact in the world of dance.