Team Member-IHOP

Las Vegas Petroleum; Village of Edgerton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A restaurant chain in Alberta is looking for a Team Member to join their dynamic team. The ideal candidate will play a vital role in providing exceptional dining experiences, ensuring customer satisfaction, and assisting during busy hours. Responsibilities include greeting guests, taking orders, handling transactions, and maintaining cleanliness. A passion for the restaurant industry is key, along with flexible availability. Previous experience is a plus but not required.

Qualifications

• Previous experience in a restaurant or customer service role is preferred but not required.
• Strong interpersonal and communication skills to interact positively with guests and team members.
• Ability to work in a fast-paced environment and multitask effectively.
• Basic math skills for handling cash and processing transactions.
• Must have a flexible schedule that includes availability on weekends and holidays.
• A passion for the restaurant industry and providing excellent service to customers.

Responsibilities

• Greet and seat guests in a friendly manner.
• Take accurate orders and relay them to the kitchen.
• Serve food and beverages promptly.
• Handle cash transactions accurately and manage the cash register.
• Maintain cleanliness and organization in the dining area and kitchen.
• Assist in restocking supplies and maintaining inventory.
• Work as part of a cohesive team to provide exceptional service.
• Address customer complaints and feedback in a courteous manner.

Skills

Customer service

Interpersonal skills

Multitasking

Basic math skills

Job description

Job Title: Team Member - IHOP

Join our team at IHOP, a part of TA Travel Center, and play a vital role in providing exceptional dining experiences to our guests. As a Team Member, you will be responsible for delivering outstanding customer service while ensuring that our restaurant runs efficiently and smoothly.

Key Responsibilities:

• Greet and seat guests in a friendly manner, ensuring they feel welcomed from the moment they enter.
• Take accurate orders and relay them to the kitchen while providing recommendations on menu items.
• Serve food and beverages promptly, ensuring proper presentation and adherence to quality standards.
• Handle cash transactions accurately, process payments, and manage the cash register.
• Maintain cleanliness and organization in the dining area, kitchen, and restroom facilities, following health and safety regulations.
• Assist in restocking supplies and maintaining inventory as needed.
• Work as part of a cohesive team to provide exceptional service during peak hours.
• Address customer complaints and feedback in a courteous manner, ensuring customer satisfaction.

Join us at IHOP where your contributions will help create a positive, energetic dining atmosphere for our guests!

• Previous experience in a restaurant or customer service role is preferred but not required.
• Strong interpersonal and communication skills to interact positively with guests and team members.
• Ability to work in a fast-paced environment and multitask effectively.
• Basic math skills for handling cash and processing transactions.
• Must have a flexible schedule that includes availability on weekends and holidays.
• A passion for the restaurant industry and providing excellent service to customers.