Overview
Your role as Team Lead, Software Developer
As a Team Lead, Software Developer, you will shape new software developments for organizations that want to offer Dialogue’s services to their members. Reporting to the Director of Software Engineering for the Platform Stream, you will lead your team in designing and developing robust, distributed systems and functionalities that unlock new capabilities for our company. Within the Platform Stream, you will drive the development of complex workflows that integrate the Member application and the Care Platform, directly improving the quality of life for millions—from the moment users gain access to Dialogue until their health concerns are resolved.
What you’ll be doing:
Responsibilities
- Lead the development of robust, scalable, and secure systems that power applications to help provide virtual healthcare solutions, ensuring performance and reliability in production.
- Provide architectural direction and technical leadership for a high-performing scrum team, with a strong emphasis on system integration and data modeling.
- Translate complex product requirements into efficient, technical solutions that elevate the user experience, in close collaboration with product managers, designers, and clients.
- Mentor developers in best practices, including system design, observability, and testing strategies, while supporting their long-term growth through regular feedback.
- Break down strategic initiatives into well-scoped, achievable milestones — enabling iterative delivery without sacrificing technical quality.
- Champion cross-team collaboration and technical alignment, especially when your team works in systems or repositories owned by other teams.
- Drive the creation and review of technical design documents and participate in architecture discussions to influence platform direction and shared services.
- Proactively manage technical debt and advocate for sustainability initiatives, such as performance optimization and database hygiene, while maintaining velocity.
- Contribute across the stack (e.g., in React or React Native) when needed and support end-to-end thinking across all layers of the application.
Qualifications
- Extensive experience as a software developer with a strong focus on backend development, including APIs, databases, and distributed systems.
- Proven track record as a technical lead or engineering manager, guiding backend-heavy projects from design to deployment.
- Proficiency in Python, PostgreSQL, and AWS services, with a strong understanding of cloud-based architecture.
- Experience with infrastructure as code (e.g., Terraform), CI/CD practices, and observability tooling for backend systems.
- Familiarity with front-end technologies (e.g., React, React Native, Expo, or Node) and ability to contribute meaningfully to full-stack development when needed.
- Excellent collaboration and communication skills — ability to build strong partnerships with product, design, and engineering peers, and to represent the team in cross-functional settings.
- Experience mentoring developers and supporting their growth through thoughtful feedback and career development.
- Bonus: experience working directly with external clients or partners, aligning technical work with business objectives.
- A degree in Computer Science or a related field is an asset.
- A passion to make an impact while solving complex challenges with teammates.
Please note that bilingualism is essential for this position, as we serve customers across Canada. You may be required to communicate in French and English.
Benefits
- Access to the Dialogue app and virtual mental health support for you and your family
- Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
- 4 weeks vacation, 9 wellness days, and 1 volunteer day
- Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
- Work abroad up to 4 weeks/year
- Incentive plans, referral bonuses & RRSP matching
- Learning via Coursera, external training budget & mentorship
- Optional parental leave top-up
About Dialogue
Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs to organizations that want to improve the wellness of their employees and families.
We’re transforming health and helping millions improve their well-being. We value impact, community, and growth, and we invite you to join us.
We are an equal opportunity employer and encourage applicants from diverse backgrounds. Qualified applicants will be considered regardless of citizenship, ethnicity, race, color, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. If accommodations are required, please contact accessibility@dialogue.co.