Systems Specialist (AI or GIS)

City of Ontario; Canada; On-site; CAD 97,000 - 126,000; Full time

Job summary

A local government organization in Ontario is hiring two Systems Specialists focused on AI and GIS. Both positions will support citywide technology initiatives and system integration, requiring qualifications such as a Bachelor’s degree in a related field and specific technical skills in Python, SQL, GIS applications, and more. The ideal candidates will demonstrate problem-solving ability, adaptability, and a commitment to customer service. This is an opportunity to contribute to the technological evolution of community services.

Qualifications

• Minimum six months of experience operating or supporting information management systems.
• Valid California Class C driver’s license and acceptable driving record.
• Demonstrated curiosity and adaptability in technical environments.

Responsibilities

• Identify system improvements based on business requirements.
• Research and recommend automated solutions and new AI tools.
• Test new software releases and troubleshoot technical problems.

Skills

Python

SQL

Power BI

ESRI ArcGIS

QGIS

Problem-solving

Clear communication

Collaboration

Education

Bachelor’s degree in Computer Science, Information Technology, GIS, AI or related field

Tools

GenAI/ML

GIS mobile applications

Job description

Systems Specialist – AI or GIS – City of Ontario, Ontario (Orange County, CA)

Overview

The City of Ontario is hiring two Systems Specialist positions – one focused on Artificial Intelligence (AI) and one on Geographic Information Systems (GIS). Both roles support citywide technology initiatives, systems integration, and project implementation under the direction of Systems Analysts.

Responsibilities

• Identify system improvements and enhancements (GIS or AI) based on business requirements.
• Research, develop and recommend automated solutions and new AI tools or GIS features.
• Test new software releases, patches and AI models, troubleshoot technical problems.
• Provide guidance, support and training for citywide IT systems and applications.
• Maintain and update citywide systems through programming or administrative functions.
• Analyze data from database environments and support data integration across programs.
• Prepare and maintain documentation, manuals, and procedures for end users.
• Assist with project implementations and digital data exchange across information systems.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, GIS, AI, or related field (or equivalent experience).
• Minimum six (6) months of experience operating or supporting information management systems.
• Valid California Class C driver’s license and acceptable driving record.
• For the AI role: solid foundation in computer or data science, interest in machine learning, experience with Python, SQL, and tools such as Power BI or APIs.
• For the GIS role: experience with ESRI ArcGIS or QGIS, spatial analysis, geoprocessing, and GIS mobile applications.
• Demonstrated curiosity, problem‑solving ability, adaptability, clear communication, and collaborative mindset.
• Commitment to the City’s Customer Service Philosophy – Empathy, Respect, Problem Solving – and the “Five Tool Player” model.

Desirable

• AI – experience with GenAI/ML, prompt engineering, AI integration protocols (MCP, A2A), ethical AI, data governance, and AI certifications.
• GIS – GIS certification, mobile GIS field data collection, cartography principles, and advanced spatial analysis skills.

Background Investigation

All candidates must successfully complete a background investigation conducted by the Ontario Police Department, including a polygraph test. Disqualifying reasons include excessive traffic citations, arrests or convictions, criminal history, poor credit history, and theft from previous employers.

How to Apply

Apply online through governmentjobs.com by clicking the “Apply” link at the top of this announcement. Create a user account or log in, complete the application, and attach a transcript or degree proof. Supplements: resume, employment history, and supplemental questions.

Equal Opportunity

The City of Ontario is an equal opportunity employer and encourages applicants from all backgrounds to apply.