Supervisor Retail Food Services

Aramark; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading food service provider in Toronto is seeking a Supervisor for Retail Food Services to oversee daily operations, manage staff, and ensure compliance with food safety standards. The role involves training employees, handling customer inquiries, and maintaining operational efficiency. Ideal candidates should have a high school diploma, strong supervisory skills, and a solid understanding of food safety regulations. Flexibility to work evenings and weekends is required, along with the physical ability to stand for long periods.

Qualifications

• High school diploma, hospitality training is an asset.
• Ability to supervise, train, and motivate staff.
• Strong knowledge of food safety and sanitation.

Responsibilities

• Supervise daily operations of retail food service.
• Train new employees on safety and customer service.
• Ensure compliance with food safety regulations.

Skills

Supervise and motivate staff

Knowledge of food safety and health regulations

Customer service resolution

Organizational skills

Flexible availability

Education

High school diploma or equivalent

Post-secondary training in hospitality or food services

Tools

Point-of-sale (POS) systems

Job description

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The Supervisor Retail Food Services supervises daily food service operations, including opening and closing the store, staff coordination, customer service, and compliance with food safety and company standards.

Job Responsibilities

Supervise and coordinate daily operations of the retail food service location

Open and close the store, including cash counts, safe procedures, and security checks

Schedule, assign, and monitor staff duties and shift coverage

Train new employees on food preparation, customer service, and safety procedures

Ensure compliance with food safety, sanitation, and health regulations

Monitor product quality, portion control, and presentation standards

Handle customer inquiries, complaints, and service recovery professionally

Manage cash handling, POS operations, and end-of-day reconciliation

Maintain inventory levels, place supply orders, and receive deliveries

Ensure cleanliness of food prep, service, and dining areas

Enforce company policies and workplace safety standards

Assist with performance feedback and basic employee evaluations

Support sales goals through efficient service and team leadership

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

High school diploma or equivalent (post-secondary training in hospitality or food services an asset)

Demonstrated ability to supervise, train, and motivate staff

Strong knowledge of food safety, sanitation, and health regulations

Experience with scheduling, inventory control, and ordering supplies

Ability to ensure quality customer service and resolve customer concerns

Basic cash handling and point-of-sale (POS) system experience

Strong communication and organizational skills

Ability to work in a fast-paced environment and manage multiple tasks

Flexible availability, including evenings, weekends, and holidays

Physically able to stand for extended periods and perform light lifting

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.