Stylist-Casual

FYidoctors; Burlington; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading eyewear retailer in Halton Region, Burlington, is looking for a dedicated customer service associate. The role involves shipping orders, engaging with customers, and providing top-notch service during peak hours including evenings and weekends. Ideal candidates will possess strong communication skills and a willingness to learn. This position offers opportunities for professional development and a competitive compensation package, along with a supportive work environment that values diversity.

Benefits

Competitive total compensation package

Generous employee discount

Training opportunities available

Qualifications

• Availability for a permanent occasional schedule, including days, evenings, and weekends.
• Experience in sales and customer service environments.
• Strong communication and interpersonal skills.

Responsibilities

• Ship daily orders from Canadian customers.
• Provide first-class customer service and support sales activities.
• Communicate promotions and events to customers.

Skills

Customer service

Sales experience

Excellent communication skills

Flexibility

Job description

About BonLook

BonLook offers an innovative sales experience and stylish products with unwavering quality. Since its inception, the company's goal has been to make prescription eyewear accessible and a must‑have fashion accessory with unparalleled value. Initially launched online, the company has 36 points of sale in Canada and over 350 employees. Today, BonLook defines itself as the ultimate destination for a wardrobe of trendy frames, designed and created in Montreal.

Why BonLook?

• Participate in the success of a local company founded by entrepreneurs who saw the potential to develop an entire industry.
• To evolve in a company whose products are conceived and designed in Montreal in a head office located in the heart of the Saint‑Henri district on the banks of the Lachine Canal.
• Work in a company whose organizational values are applied daily: joy, excellence, innovation and transparency.
• Participate in a culture of diversity and inclusion in all areas of the company.
• Develop professionally by having access to training on optics via our internal platform and the coaching of our optician trainers.
• Access to a competitive total compensation package and a generous employee discount for you, your family and your friends.

Responsibilities

• Ship daily orders from our Canadian customers;
• Respond to requests;
• Provide first‑class customer service and lead by example on the floor;
• Communicate to customers information on promotions, in‑store events and new collections;
• Exceed sales targets by communicating information about BonLook's brand, vision and products (fit, features and design);
• Improve the customer database ("client telling");
• Represent the BonLook brand: apply company values and branding at all times;
• Receive and transfer merchandise as needed.

Qualifications

• Candidate available for a permanent occasional schedule;
• Flexible availability (days, evenings and weekends);
• Experience with the public and in sales;
• Excellent communication skills;
• Willingness to offer customers personalized and courteous service;
• Ease of learning;
• Dynamism and professionalism;
• Ability to work alone and in a team;
• Must be available days, evenings and weekends.

Since its inception, BonLook has been committed to making a difference and promoting diversity and inclusion. We believe that diversity in the workplace empowers employees to reach their full potential. BonLook encourages people of all genders and cultures to apply for our roles. We provide equal employment opportunities for everyone.

At BonLook we believe that eyewear should keep up with you and elevate your look. Be bold, be fierce; be you. Exclusive fashion‑forward eyewear at accessible price points, wrapped in a modern experience in‑store and online. Initially launched online, BonLook now has +20 outlets across Canada and almost 200 employees. Today, BonLook defines itself as the ultimate destination for trendy frames imagined and designed in Montreal.

At BonLook you'll have a meaningful impact on people's lives and have fun doing it.

We are proud to be an equal opportunity employer and are happy to provide accommodations or adjustments, should they be required, at any point in the application process. Whether it's extra preparation time, micro‑breaks during interviews, accessible communication supports, or technology aids, your comfort and success are important to us. If you require any accommodations or adjustments, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.