Style Advisor - CrossIron Mills

brobstongroup.com - Jobboard; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a full-time Style Advisor in Calgary, Alberta. The selected candidate will be responsible for delivering exceptional luxury menswear service at the CrossIron Mills store, focusing on building a loyal clientele through personal sales.

Key responsibilities include driving sales, preparing appointments, and enhancing the customer experience through curated merchandise and retail technology. The role requires at least 2 years of retail sales experience and a passion for providing stellar customer service.

Qualifications

• Minimum 2 years of retail sales experience, preferably in a luxury environment.
• Passion for creating exceptional customer experiences and driving repeat business.
• Ability to work effectively as part of a store team.

Responsibilities

• Drive personal sales and develop repeat clientele through relationship building.
• Prepare for appointments by selecting merchandise to enhance customer experience.
• Participate in merchandising and store maintenance activities.

Skills

Retail sales experience

Customer experience creation

Team collaboration

Familiarity with retail technology

Job description

Summary

Full‑time Style Advisor responsible for delivering exceptional luxury menswear service at the CrossIron Mills store. Build and develop a loyal clientele through personal sales and holistic selling, preparing for appointments and presenting curated merchandise. Support store merchandising activities and use technology to enhance the customer experience.

Responsibilities

• Drive personal sales and develop repeat clientele through relationship building and tailored service
• Prepare for appointments by selecting merchandise and creating opportunities for add‑on sales
• Educate clients on loyalty program benefits and follow up on alterations, fittings, and dedicated appointments
• Participate in merchandising, visual standards, and store maintenance
• Use provided resources and technology to generate new business and manage client communications

Requirements

• Minimum 2 years of retail sales experience, preferably in a luxury environment
• Experience across departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made‑to‑measure preferred
• Passion for creating exceptional customer experiences and driving repeat business
• Ability to work effectively as part of a store team and willingness to participate in ongoing training
• Comfort using retail technology to support customer service and sales activities