Style Advisor - Sherway Gardens

brobstongroup.com - Jobboard; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

Brobston Group is looking for a full-time Style Advisor based at Sherway Gardens in Toronto, Ontario. This role involves delivering a high-touch, luxury menswear shopping experience and building a loyal clientele through relationship-driven selling.

The ideal candidate will have a minimum of 2 years of retail sales experience and a strong interest in menswear, with responsibilities including personal sales and maintaining presentation standards in the store.

Qualifications

• Minimum of 2 years retail sales experience in clothing or footwear, luxury retail preferred.
• Demonstrated interest in menswear and exceptional customer service.
• Proven ability to create repeat business and long-term client relationships.

Responsibilities

• Build and develop a personal clientele through relationship-driven selling.
• Deliver personal sales across sportswear, footwear, and tailored clothing.
• Prepare for client appointments and select merchandise.

Skills

Retail sales experience

Customer service

Fashion interest

Technology comfort

Job description

Summary

Full-time Style Advisor based at Sherway Gardens responsible for delivering a high-touch, luxury menswear shopping experience and building a loyal clientele. The role focuses on personal sales, holistic in-store selling and follow-up to drive repeat business and meet individual and team targets. Reporting to the Store Leader, the Style Advisor prepares for appointments and uses digital tools to support customer service and sales activities.

Responsibilities

• Build and develop a personal clientele through relationship-driven selling and follow-up.
• Deliver personal sales and holistic selling across sportswear, footwear, accessories, outerwear and tailored clothing.
• Prepare for client appointments by selecting merchandise and creating opportunities for add-on sales.
• Educate clients on the loyalty program and promote Club Harry benefits.
• Participate in merchandising activities, store maintenance and maintaining presentation standards.
• Use company tools and technology to drive new business measures, book fittings and coordinate alterations.

Requirements

• Minimum of 2 years retail sales experience in clothing or footwear, luxury retail preferred.
• Demonstrated interest in menswear, fashion and providing exceptional customer service.
• Proven ability to create repeat business and build long-term client relationships.
• Comfort using technology and retail systems to support client engagement and sales.
• Ability to work effectively as part of a team and participate in ongoing training initiatives.
• Experience across multiple retail departments (sportswear, footwear, accessories, tailored/made-to-measure) is an asset.