Style Advisor - Carrefour Laval

brobstongroup.com - Jobboard; Laval (administrative region); On-site; CAD 40,000 - 55,000; Full time

Job summary

Brobstongroup.com - Jobboard is seeking individuals for personalized sales and styling services at Carrefour Laval. This role focuses on building a clientele and delivering exceptional service while promoting luxury menswear.

Ideal candidates will have at least 2 years of retail experience and a passion for customer service. Fluency in Mandarin is a valued asset for enhancing client interactions.

Qualifications

• Minimum of 2 years of retail clothing/footwear experience, preferably in a luxury environment.
• Experience across menswear departments preferred.
• Passion for creating exceptional customer service experiences.

Responsibilities

• Build and develop a clientele through personal sales.
• Prepare for client appointments with merchandising strategies.
• Educate clients on loyalty program features and benefits.
• Participate in merchandising activities and store maintenance.
• Use resources to drive new business and support existing customers.

Skills

Customer service experience

Teamwork

Retail technology interest

Fluency in Mandarin

Job description

Summary

Provide personalized sales and styling services to build and maintain a clientele at the Carrefour Laval store. Deliver exceptional service while promoting luxury menswear and driving sales through appointments, follow-up, and add-on recommendations. Fluency in Mandarin is an asset for this role.

Responsibilities

• Build and develop a clientele through personal sales and holistic in-store selling.
• Prepare for client appointments by strategizing merchandise to present and creating opportunities for add-on sales.
• Educate clients on the features and benefits of the Club Harry loyalty program and maintain follow-up for alterations, fittings, and dedicated appointments.
• Participate in merchandising activities and daily store maintenance.
• Use company resources to prospect, drive new business, and support existing customers.

Requirements

• Minimum of 2 years of retail clothing/footwear experience, preferably in a luxury environment.
• Experience across menswear departments (sportswear, footwear, accessories, outerwear, tailored and made-to-measure) preferred.
• Passion for creating exceptional customer service experiences both in-store and online.
• Ability to work effectively as part of a team and willingness to participate in training; interest in retail technology.
• Fluency in Mandarin considered an asset.