Student Services Front Desk Associate

University of Saskatchewan; Saskatoon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent educational institution in Canada is seeking a Clerical Assistant - Triage Clerk for the Undergraduate Student Office. This role involves providing exemplary front-line customer service to students, faculty, and visitors, while supporting the academic goals of the university. Ideal candidates will have strong interpersonal communication skills and at least two years of customer service experience in a fast-paced environment. The role offers a salary range of $21.55 - $25.13 hourly, and a term status with potential for extension.

Qualifications

• Minimum two years of customer service experience in a fast-paced environment.
• Knowledge of university's organization and student services.
• Ability to interact positively with diverse individuals.

Responsibilities

• Provide front-line service in answering inquiries from students and faculty.
• Maintain a welcoming environment in the UGSO.
• Schedule students with Academic Advisors.

Skills

Interpersonal communication skills

Customer service

Attention to detail

Problem-solving abilities

Time management

Education

Grade 12 and a recognized one-year post-secondary secretarial/office education program

Tools

Microsoft Office applications

JIRA

Banner system (SiRius)

Job description

A prominent educational institution in Canada is seeking a Clerical Assistant - Triage Clerk for the Undergraduate Student Office. This role involves providing exemplary front-line customer service to students, faculty, and visitors, while supporting the academic goals of the university. Ideal candidates will have strong interpersonal communication skills and at least two years of customer service experience in a fast-paced environment. The role offers a salary range of $21.55 - $25.13 hourly, and a term status with potential for extension.