Student / Customer Service Clerk

YMCA; Canada; On-site; Full time

Job summary

A community service organization is seeking Customer Service Clerks for summer positions across Ontario. These roles are designed for students and recent graduates to gain valuable work experience. Responsibilities include supporting staff with inquiries, performing reception duties, and managing administrative tasks. Ideal candidates must be at least 15 years old and enrolled in a secondary or post-secondary institution. Apply by February 21, 2026, and contribute to your community while developing essential skills.

Benefits

Professional development opportunities

Flexible learning opportunities

Inclusive workplace environment

Qualifications

• Must be enrolled in a secondary or post-secondary institution.
• Minimum age of 15 required for application.
• Legally entitled to work in Canada with a valid SIN.

Responsibilities

• Support staff in public/internal inquiries.
• Assist in administrative and clerical services.
• Perform reception duties and counter services.
• Maintain filing system and office files.
• Perform basic data entry functions.

Skills

Customer service skills

Communication skills

Organizational skills

Time management skills

Basic mathematical skills

Education

Enrolled in secondary or post-secondary institution

Minimum age of 15

Job description

Overview

Find meaningful employment, jobs, careers, apprenticeships and volunteer opportunities from local employers in Grey Bruce through the YMCA Job Board. Employers can create an account and post jobs for FREE!

Application Deadline Date: February 21, 2026

Apply By: Saturday, February 21, 2026 11:59 pm EST

Locations include: Aurora, Aylmer, Bainsville, Bancroft, Barrie, Belleville, Blue Mountain, Brampton, Brockville, Burlington, Chatham, Cobourg, Etobicoke, Goderich, Guelph, Hamilton, Kemptville, Kenora, Kingston, Kirkland Lake, Kitchener, Lindsay, London, Milton, Minden, Mississauga, Napanee, Neebing, Niagara Falls, North Bay, North York, Oakville, Orangeville, Oshawa, Ottawa, Owen Sound, Pembroke, Petawawa, Peterborough, Red Lake, Sarnia, Sault Ste Marie, Scarborough, South Porcupine, St Thomas, Sudbury, Thunder Bay, Toronto, Walkerton, Whitby, Windsor

Position(s) language:

Job term: 130 Temporary positions of varying contract length over the summer

Job code: $17.60 – $18.45 Per hour*

*Indicates the salary listed as per the OPSEU Collective Agreement.

Are you a student or recent graduate looking for an opportunity to build your career over the summer? Are you passionate about making a difference?

The Summer Employment Opportunities program provides opportunities to obtain valuable work experience, gain transferable skills, and build professional networks.

• LEARN: Jump start your career, whether you want to learn business skills, use your French language skills, help out in a lab, or work outdoors. Put the knowledge you’ve acquired at school into action.
• GROW: Enhance your skills and expand your network by working on projects, leading initiatives and sharing your ideas. Transfer the skills you learn to your future school and work experiences.
• CONTRIBUTE: In addition to advancing your professional and personal skills, you will also give back to your community. Spend your summer working to support the interests of Ontarians!

This job posting represents multiple positions within different ministries and at various locations across Ontario. Certain cities may be located in distant or remote areas in Ontario and may not be accessible by public transit. Carefully review locations through Google Maps (opens in a new tab) and select ONLY those locations that you are able to travel to and work in. You can select up to 10 locations.

• Relocation expenses and/or accommodations are not covered by ministries.
• The number of positions to be filled is approximate and subject to change.
• Please use your legal name when applying to the job ad.
• Summer placements are typically full-time (working 36.25hrs/week or 40 hrs/week). However some part-time placements MAY be available based on mutual agreement between the hiring manager and student, if operationally feasible. Please inquire at the interview stage.

About the job

Work Description

As a Customer Service Clerk, you may have the opportunity to work on some or all of the following activities:

• Support staff in providing assistance for public and/or internal inquiries.
• Support staff in providing assistance with administrative and clerical services to ensure effective and efficient administrative operations.
• Provide reception duties and/or counter services support, process payments, and perform basic mathematical calculations accurately.
• Make copies of correspondence and other printed material for branch/unit meetings.
• Maintain filing system and office files by regularly updating key documents (e.g. employee telephone directory, emergency contact list, etc.), and reorganizing or collating information as and when required.
• Perform basic data entry functions and prepare documents.
• Plan, organize, coordinate, and manage daily assigned work.

The following skills will be developed on the job:

• Verbal, written, and active listening communication skills by understanding processes and guidelines, and by preparing a variety of documents (e.g. basic reports, recording data, etc.).
• Customer service skills and verbal, written, and active listening communication skills by performing reception duties and responding to phone, email, and in-person inquiries.
• Basic mathematical skills to perform cash handling duties.
• Organizational skills by collecting and organizing files, reports, and other documents.
• Time management skills by working in a busy environment to meet deadlines.
• Interpersonal skills by working collaboratively within a multi-disciplinary team.

What you bring to the team

Mandatory requirements

You must meet all eligibility criteria by the first day of employment (contracts begin between May and July):

• Student Status: You must be enrolled in a secondary or post-secondary institution (currently or for the fall semester) OR you must have graduated within the past six months (for example, if you graduated in December, you can apply for and start a summer student position up until June of the following year).
• Age: You must be a minimum of 15 years of age. There is no maximum age limit.
• Residency: You must be a resident of Ontario during the term of employment.
• Work Status: You must be legally entitled to work in Canada and have a valid Canadian Social Insurance Number (SIN) for the full duration of your summer employment.
• Application: Applications are only accepted online by clicking the “Apply Online” button. Your application should describe how you meet the knowledge and skill requirements outlined on this ad.

Skills

These positions are entry level and will focus on developing skills for students. Having the following general skills and work habits will be an asset:

• The ability to follow directions and seek clarification when needed.
• The ability to pay attention to detail to record information accurately and to process and prepare administrative paperwork and payments.
• The ability to work in collaboration with others in a team setting, and to take initiative when appropriate.
• The ability to be punctual.

Note: Candidates with varying skills and volunteer/school/work experience will be considered.

Other student and recent graduate opportunities

The SEO program is designed for students and recent graduates who are looking to kick-start their careers and gain practical work experience. If you’re excited about this position but don’t meet all the listed qualifications, please still consider applying.

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

The Ontario Public Service is one of Ontario’s largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province.

We offer:

• a purpose-driven service culture with passionate professionals who contribute to our province
• a career that can grow across multiple job functions and program areas
• flexible learning opportunities, including professional development and mentorship programs
• employee networks to foster community and make connections
• employee-centric programs to support and empower equity-deserving groups
• a modern, friendly and accessible physical work environment

Additional information

Apply by: Saturday, February 21, 2026 11:59 pm EST

• About security checks: A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position’s responsibilities. If a check is needed and you’ve lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you’ll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are reviewed by the Transition and Security Office, which keeps them confidential.
• Some positions advertised on this job ad are represented by the OPSEU and successful candidates may be required to pay monthly union dues. Other positions may be excluded from the OPSEU Collective Agreement depending on the ministry.
• You will receive a confirmation splash page verifying receipt of your application when it has been successfully received. If you do not see a confirmation, resubmit your application. If issues persist, contact [e-mail] during the posting period. We cannot assist with submissions after the job ad deadline date.

How to apply

• You must apply online and complete all mandatory questions on the application form.
• You must attach one document with your application. We recommend attaching a cover letter and resume; the combined length should not exceed five pages.
• If you require accommodation to apply or to complete this application form, please contact us at [e-mail].

Language requirements and assessment: All OPS job ads are posted in English and French. Check the language section for requirements. Candidates are generally assessed in English; if the role is bilingual, a French proficiency test may be required.

Need help with your resume, interview skills or career planning? Our Employment Advisors are here to support your job search.

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