Strategic Key Account Leader - Industrial Growth

eb games canada; Mascouche; On-site; CAD 86,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Bonus eligible

Job summary

eb games canada is seeking an experienced Key Account Manager for a major industrial client portfolio. You will drive retention, growth, and profitability by consolidating existing relationships and delivering long-term value.

You will coordinate with operations, engineering, and customer service while negotiating renewals and expanding strategic accounts. Occasional travel and bilingual communication will be important assets for success.

Qualifications

• Minimum of 5 to 7 years of relevant experience in major account management in an industrial context.
• Fluency in French and English is an asset depending on client scope.
• Valid driver’s license and availability for occasional travel.

Responsibilities

• Own and manage a portfolio of major industrial accounts.
• Develop deep understanding of client challenges to identify growth opportunities (upselling/cross-selling).
• Develop, implement, and review strategic account plans.
• Serve as primary contact with key decision-makers and build trust-based relationships.
• Coordinate with operations, engineering, and customer service for high service levels.
• Lead negotiations on contract renewals to sustain profitability.
• Track performance with KPIs and periodic activity reports.

Skills

Account management

Negotiation

Strategic thinking

Business analysis

Job description

eb games canada is seeking an experienced Key Account Manager for a major industrial client portfolio. You will drive retention, growth, and profitability by consolidating existing relationships and delivering long-term value.

You will coordinate with operations, engineering, and customer service while negotiating renewals and expanding strategic accounts. Occasional travel and bilingual communication will be important assets for success.