Strategic Key Accounts Leader

Jobber; Toronto; On-site; CAD 80,000 - 120,000; Full time

Benefits offered by this job

Extended health benefits

RRSP matching

Stock options

Career development

Job summary

Jobber in Toronto is seeking a seasoned Key Account Manager to own long-term partnerships with our largest customers. You’ll lead strategic engagements, manage executive relationships, and champion initiatives that ensure customer success and growth.

You’ll collaborate with product and sales teams to expand value, increase payment processing volume, and tailor solutions to each business. This role fits those who are curious, consultative, and data-driven, with a track record in SaaS or fintech

Qualifications

• Proven track record of exceeding revenue targets and retention goals.
• Experience in account management or customer success in a B2B software environment.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently and as part of a team.
• Familiarity with Jobber's products and services.
• Experience working with or in the home services industry (Nice To Have).

Responsibilities

• Own long-term partnerships with Jobber's largest customers.
• Drive retention, grow payment processing volume, and expand customer value.
• Serve as a trusted business advisor to help clients achieve ROI.
• Build relationships with SPs and tailor approaches for each client.
• Collaborate with cross-functional teams to maximize customer success.

Skills

Account management

Customer success

Sales

Revenue targets

Communication

Negotiation

Presentation

Analytical skills

Problem solving

Teamwork

Consultative selling

Challenger sales

Home services

Job description

Jobber in Toronto is seeking a seasoned Key Account Manager to own long-term partnerships with our largest customers. You’ll lead strategic engagements, manage executive relationships, and champion initiatives that ensure customer success and growth.

You’ll collaborate with product and sales teams to expand value, increase payment processing volume, and tailor solutions to each business. This role fits those who are curious, consultative, and data-driven, with a track record in SaaS or fintech