Strategic Account Manager – Industrial Solutions

Recruiting In Motion - Eastern Ontario; Toronto; On-site; CAD 42,000 - 70,000; Full time

Benefits offered by this job

Uncapped Commission

Job summary

Recruiting In Motion - Eastern Ontario is seeking an Account Manager in Ontario to support and grow key customer relationships within a regulated manufacturing context. You will manage day-to-day communications, coordinate orders, and identify expansion opportunities while collaborating with technical, operations, and commercial teams.

The role emphasizes multi-stakeholder coordination, accurate reporting, and active participation in proposals and bidding processes.

Qualifications

• Experience in account management, inside sales, or customer-facing roles within a B2B environment.
• Strong organizational and coordination skills with the ability to manage multiple priorities.
• Detail-oriented with strong follow-through and communication skills.
• Experience in regulated, industrial, manufacturing, or complex environments is preferred.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts
• Manage day-to-day communication, requests, and ongoing account activity
• Coordinate order execution, timelines, and customer updates
• Identify and develop expansion opportunities within existing accounts
• Support proposal development, bid coordination, and formal procurement processes (e.g., RFx)
• Collaborate cross-functionally with technical, operations, and commercial teams to deliver on customer needs
• Track and follow up on leads, opportunities, and account activity
• Maintain accurate records, pipeline tracking, and reporting
• Ensure a smooth flow of information between customers and internal teams
• Represent the organization at industry events and support business development initiatives

Skills

Account management

Inside sales

Customer-facing

Organizational skills

Communication

Cross-functional coordination

Job description

Recruiting In Motion - Eastern Ontario is seeking an Account Manager in Ontario to support and grow key customer relationships within a regulated manufacturing context. You will manage day-to-day communications, coordinate orders, and identify expansion opportunities while collaborating with technical, operations, and commercial teams.

The role emphasizes multi-stakeholder coordination, accurate reporting, and active participation in proposals and bidding processes.