Strategic Account Manager (Remote, Winnipeg)

Blacksmith Agency LLC; Winnipeg; A distancia; CAD 99.000 - 169.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base plus commission

Descripción de la vacante

Blacksmith Agency LLC is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Strategic Account Manager you own an established book of recurring agency clients, focusing on retention, renewal, and expansion.

You will work with strategists and delivery teams to ensure clients hear one clear voice, while pursuing upsells. Expect a seven-figure annual quota and a fully remote role across the US and Canada.

Formación

• Agency account management experience required.
• Track record of keeping clients and selling additional work with measurable figures.
• Comfort carrying a quota and meeting targets.
• Clear, calm communication with senior client stakeholders.

Responsabilidades

• Own retention across your book of clients, including renewals and early drift signals.
• Identify and close upsell opportunities within existing accounts.
• Collaborate with strategists and delivery teams to present a single voice to clients.

Conocimientos

Account management

Client communication

Sales / upsell

Quota management

Descripción del empleo

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Strategic Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.