Strategic Account Manager (Remote, Edmonton)

Blacksmith Agency LLC; Edmonton; A distancia; CAD 90.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base salary + commission (50/50)

Descripción de la vacante

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Strategic Account Manager you own an established book of recurring agency clients and drive retention, expansions and renewals.

You will collaborate with strategists and delivery teams to present a single, clear voice to clients, manage a seven-figure quota, and guide growth with calm, professional communication across senior stakeholders.

Formación

• Agency account management experience in marketing, digital, creative or advertising.
• Track record of retaining clients and selling additional work with measurable numbers.
• Comfortable carrying a quota and meeting sales targets.
• Clear, calm communication with senior client stakeholders.

Responsabilidades

• Retain across your book: manage relationships, renewals, and early warnings of drift.
• Identify upsell opportunities and expand projects for each client.
• Maintain a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present one clear voice to clients.

Conocimientos

Agency account management

Keep clients and upsell

Quota management

Clear communication with senior stakeh

Descripción del empleo

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Strategic Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.