Account Director (Remote, Winnipeg)

Blacksmith Agency LLC; Winnipeg; Remote; CAD 128,000 - 214,000; Full time

Benefits offered by this job

Base salary + commission

Remote work (USA or Canada)

Job summary

Blacksmith Agency is a remote digital agency offering paid media, SEO, CRO and web services for marketing-led brands. As Account Director you own an established book of recurring agency clients and drive renewals, expansions, and client growth with the sales team providing new opportunities.

You will work closely with strategists and delivery teams to ensure a single client voice, handling a seven-figure annual quota across retention and upsells while communicating clearly with senior

Qualifications

• Agency account management experience in marketing, digital, creative or advertising agency.
• Proven track record of keeping clients and selling more work with measurable numbers.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Responsibilities

• Retain across your book: manage relationships, renewals and early warning when an account drifts.
• Upsell and expand: identify and sell the next project inside each client.
• Maintain a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present one clear voice to the client.

Skills

Account management

Quota carrying

Client relationships

Sales & upsells

Job description

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Director you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Director you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.