Account Manager (Remote, Vancouver)

Blacksmith Agency LLC; Vancouver; Remoto; CAD 126.000 - 209.000; Tempo integral

Resumo da vaga

Blacksmith Agency LLC is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Account Manager you own an established book of recurring agency clients, retaining them and growing business while our sales team brings in new clients.

You will work with strategists and the delivery team to ensure clients hear one clear voice, pursuing renewals and upsells to meet a seven-figure annual quota across retention and expansion.

Qualificações

• Agency account management experience in marketing, digital, creative or advertising agencies.
• Track record of keeping clients and selling more work with measurable numbers.
• Comfort carrying a quota and meeting targets.
• Clear, calm communication with senior client stakeholders.

Responsabilidades

• Own and manage a book of recurring agency clients, ensuring retention and growth.
• Identify and close upsell opportunities within each client.
• Maintain alignment with strategists and delivery teams to present one clear voice to clients.
• Help drive a seven-figure annual quota across retention and upsells.

Conhecimentos

Account management

Client retention

Sales/upsell

Clear communication

Descrição da vaga

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.