Store Manager - Mayflower Mall

RCL - Reitmans Canada Ltd/Ltée; Sydney; On-site; CAD 50,000 - 55,000; Full time

Job summary

A leading Canadian fashion retailer is seeking a Store Manager in Sydney, Cape Breton Regional Municipality. In this role, you will lead and inspire your team, focus on customer experiences, and drive store performance to optimize results. The ideal candidate will have over 3 years of team management experience in fashion retail and a strong understanding of the fashion industry. Competitive salary of $50,000 - $55,000, along with additional benefits such as paid time off and career advancement opportunities.

Benefits

Paid Time Off

Comprehensive benefits program

Monthly Bonus

Tuition Reimbursement

Discount on store purchases

Generous Referral Policy

Qualifications

• 3+ years of management experience in fashion retail.
• Ability to adapt in a fast-paced environment.
• Capable of maintaining performance under pressure.

Responsibilities

• Inspire and develop a high-performing team.
• Deliver outstanding customer experiences.
• Monitor performance metrics and implement action plans.
• Recruit and develop top talent in the store.
• Manage inventory and store operations.

Skills

Team management experience

Communication skills

Organizational skills

Problem-solving skills

Understanding of fashion industry

Education

High school diploma

Tools

POS systems

ERP systems

Microsoft Office Suite

Job description

Company Description

With a strong online presence and more than 200 stores across the country, Reitmans delivers an open and positive fashion, offering sizes 0–22, XXS–3X, in Regular, Petite, and Tall. As Reitmans celebrates its 100th anniversary, the proudly Canadian retailer continues its long‑standing mission to empower and inspire women through inclusive, accessible fashion. Our strength lies in our people, so join a creative, welcoming, and socially minded brand, and build a career that truly fits you at Reitmans.

Job Description

Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high‑performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high‑performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
• Recruitment & Development: Attract top talent, plan succession, and build a high‑performing team through training and performance management.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Problem‑Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
• Omni‑Channel: Maximize sales and customer service by integrating omnichannel solutions.

Qualifications

• 3+ years of team management experience, ideally in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability.
• Capability to be flexible and adapt in a fast paced environment.
• Strong organizational, planning and prioritization skills.
• Proven problem solving skills and decision making ability.
• Ability to maintain performance and quality under pressure.
• Sense of style and solid understanding of the fashion industry.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

What Sets Us Apart

Salary: $50,000 - $55,000

(rate may be greater based on relevant experience)

Exclusive Benefits

• Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work‑life balance.
• Well‑being first: Access a comprehensive benefits program designed to take care of you.
• Monthly Bonus: Attractive bonus potential to reward your efforts and outstanding performance! *
• Career Advancement: Opportunities for professional growth and career development.*
• Tuition Reimbursement: Invest in your future with financial support for your education.*
• Enjoy up to 70% off on your personal in‑store purchases and 50% off all RCL brands (Reitmans, RWCO, PENN. Penningtons)
• Generous Referral Policy: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn! *
• Certain conditions apply

Reitmans (Canada) Limited (RCL)i is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

We thank all applicants. Only selected candidates will be contacted.

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