Store Manager

Reitmans; Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading fashion retail company in York Region is seeking a Store Manager to lead a high-performing team and enhance customer experience. The ideal candidate will have over 3 years of management experience, strong communication skills, and the ability to thrive in a fast-paced environment. Responsibilities include optimizing store performance, managing operations, and ensuring customer satisfaction. This role offers an engaging work environment where you can make a significant impact on both team and store success.

Qualifications

• 3+ years of team management experience, ideally in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability.
• Capability to be flexible and adapt in a fast-paced environment.
• Strong organizational, planning and prioritization skills.

Responsibilities

• Inspire and develop a high-performing team in a positive environment.
• Deliver an outstanding customer experience and prioritize customer satisfaction.
• Monitor key metrics and implement action plans to optimize results.
• Attract top talent and build a high-performing team through training.
• Manage inventory and maintain compliance with procedures.
• Maintain an appealing environment aligned with presentation standards.
• Propose creative solutions and contribute to continuous improvement.
• Foster a positive environment that encourages teamwork and engagement.
• Ensure optimal floor coverage and plan schedules effectively.
• Maximize sales by integrating omnichannel solutions.

Skills

Team management

Communication

Organizational skills

Adaptability

Job description

Company Description

At RW&CO, our mission is to create clothes for the style-savvy to feel empowered in, without sacrificing their individuality or personality. We believe every single outfit reveals possibility, and we share our community’s love for the confidence that our products, services, and expertise bring to their life, everywhere, every day. We strive to be a brand that is not only on-trend but also dedicated to our community – which means all our products are made with care, passion, and with quality materials so they're built to last. Sounds like you? Become the ultimate RWInsider and start your RCL career today!

RCL has been a proudly Canadian company since our founding in Montreal, Quebec almost 100 years ago. Our product design teams, head office and stores are all based in Canada.

Job Description

Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
• Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
• Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.

Qualifications

• 3+ years of team management experience, ideally in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability
• Capability to be flexible and adapt in a fast paced environment
• Strong organizational, planning and prioritization skills