Store Manager

Chatters Salons; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading beauty salon chain is seeking a Store Manager for their Ottawa location. The ideal candidate should have over 5 years of retail leadership experience, strong people skills, and a passion for beauty. Responsibilities include managing operations, coaching the sales team, and ensuring a high-quality customer experience. This role offers a competitive salary and opportunities for growth.

Benefits

Competitive salary

Discounted products and services

FREE education opportunities

Sales incentives

Medical and dental benefits

Employer RRSP contributions

Qualifications

• At least 5 years of experience in a retail leadership role.
• Previous Salon experience would be a great asset.
• Excellent people and communication skills required.

Responsibilities

• Manage retail operations and ensure smooth running of the salon.
• Coach and train the sales team to help achieve store targets.
• Monitor budgets, payroll management and scheduling.

Skills

Sales performance

Operations management

Inventory management

People skills

Problem solving

Tools

Point of Sale

Excel

PowerPoint

Word

Gmail

Job description

Overview

Do you have a passion for business and an artistic flare? Are you a driven, inspirational mentor that strives for success? Come join our growing team!

That is what Style Happy and Chatters is all about, and we just happen to have an exciting opportunity for a Store Manager in Ottawa, Ontario.

You’ll have diverse opportunities to follow your interests and passions, with full support from management and your team members. We want your experience to be rewarding and fun and we want you to feel like you can be your true authentic self at work.

Our team members are empowered to make decisions that positively impact our customers' and clients' experiences and make bold moves that let them live their purpose. Join our team and help us Create Positive Energy in the World Through the Power of Hair!

What we’re looking for

We’re looking for a confident and people oriented Store Manager who can multi task and keep things running smoothly in our busy salon environment.

A little about what you bring to Chatters:

• Enthusiastic about all things beauty!
• At least 5 years of experience in a retail leadership role including sales performance, operations management and inventory management
• Previous Salon experience would be a great asset
• You can build rapport with our guests and your team, with an unwavering understanding that the “Experience is Everything”
• Flexible, self-motivated and driven with excellent people and communication skills
• Superior time management skills – you get things done on time, every time (and on budget!)
• Knowledge of computer systems like Point of Sale, Excel, PowerPoint, Word and Gmail
• You are your own success story, inspiring others to be their best
• Day, evening and weekend availability
• A knack for problem solving. You’re highly responsible and 100% reliable

What you’ll do

• Be responsible. Retail operations management – you got this!
• You’ll analyze, maintain and improve our systems and processes
• Oversee and book guest appointments – with a smile!
• Share your passion. With the help of your proven experience and your love for all things beauty-related, you’ll coach and train the sales team to help them achieve store sales targets
• Make sure the salon is kept sparkling clean, well-stocked and merchandised according to Chatters’ standards
• Show off your encyclopedic product knowledge! Not only will you be the resident expert on all of our products, you’ll also oversee the inventory, product ordering and pricing
• Some number crunching – you’ll be monitoring budgets, payroll management, scheduling and cost of goods management
• Have fun! Provide a welcomed environment for guests and beauty consultants

Benefits and commitments

• A competitive salary
• Discounted products and salon services
• FREE in-salon, regional and national education opportunities
• Sales incentives
• Medical and dental
• Employer RRSP contributions
• Plus, lots of opportunities to learn and grow!

Chatters prioritizes diversity, equity and inclusion and is committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Want to get to know us a little better? Come check us out at https://www.chatters.ca