Store Manager

Wireless DNA Inc.; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A telecommunications service provider is seeking a Store Manager in Ottawa, Ontario. In this role, you'll lead a high-performing sales team, inspire customer service excellence, and oversee financial operations to maximize profitability. Ideal candidates are passionate about leadership, innovation, and team development. We offer a comprehensive benefits package and opportunities for career growth.

Benefits

Comprehensive health and dental plan

Employee Referral Program

Opportunities for career development

Inclusive workplace culture

On-site parking

Monthly birthday celebrations

Volunteer opportunities

Qualifications

• Passionate about leading a team to success.
• Empathetic leadership that inspires energy.
• Open to personal and professional growth.

Responsibilities

• Develop and retain a high-performing sales team.
• Inspire team to deliver superior customer experience.
• Maximize store profitability and oversee financial operations.
• Embrace innovation and challenge the status quo.
• Help team members in their career development.

Skills

Leadership

Customer service

Sales performance

Financial oversight

Team development

Job description

Wireless DNA is an exclusive authorized dealer for Rogers, Fido, and Chatr, operating 40 locations across Southern Ontario, including Toronto Pearson and Calgary airports. With a 25-year legacy built on excellence, we are committed to delivering the latest and best in telecommunication technology.

Our Store Managers are encouraged to see their world through the eyes of an entrepreneur and focus on leading a team to deliver a superior and consistent customer experience

Why Work for Us?

• Comprehensive health and dental plan
• Great Employee Referral Program
• Opportunities to grow and develop your career
• Great culture, with a diverse and inclusive Workplace
• Parking available on site
• Monthly birthday recognition, acknowledgement and celebrations
• Opportunity to give back to the community through volunteering / participating in company events

In this role you will:

• Develop and retain a high-performing sales team that genuinely cares about the customer
• Inspire the team to deliver a superior and consistent customer experience resolve customer escalations
• Maximize store profitability by overseeing all financial operations, including inventory control, cash flow and reporting
• Challenge the status quo and embrace innovation
• Grow and develop your team, help them realize their potential and move towards that next role on their career journey

You are someone who:

• Has a clear mission and purpose – want to lead and inspire a team to succeed and to be passionate about their customers
• Elevates and enhances you team’s energy through thoughtful and empathetic leadership
• Embraces changes and constantly looks for ways to do things better
• Wants to continue to grow as a leader – personal and professional development is at your core
• Inspires your team to build the skills and experience they need to reach their next career opportunity

This description highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

WDNA is an equal opportunity employer.

We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, sexual orientation or gender identity. For qualified persons with disabilities who are applicants for employment. If you need assistance or accommodations to interview because of a disability, please inform the Recruiter (Human Resources) in advance. Employment opportunities will never be denied to anyone because of the need for an accommodation.

START DATE: 01/02/2025

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