Store Leader: Growth, Service & Team Impact

Carters Inc.; Vaughan; On-site; CAD 27,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% employee discount

Referral bonuses

Paid time off

Job summary

Carter’s Inc. in Vaughan, Canada, is seeking an Assistant Store Manager to lead a welcoming, inclusive team and deliver exceptional customer service on the sales floor.

You will coach staff, manage scheduling, and help optimize product presentation while supporting store performance and growth. We value teamwork, flexibility, and a proactive approach to training and development, with a focus on delivering a great customer experience and achieving KPIs.

Qualifications

• 1 year of retail or related management experience is preferred.
• Strong customer service and leadership abilities are essential.
• Proficient verbal and written communication skills.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide product guidance.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Assist the Store Manager in recruiting, training, and developing the store team.
• Monitor performance and drive KPIs with the team.

Skills

Leadership

Customer engagement

Verbal communication

Written communication

Education

High school diploma

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. in Vaughan, Canada, is seeking an Assistant Store Manager to lead a welcoming, inclusive team and deliver exceptional customer service on the sales floor.

You will coach staff, manage scheduling, and help optimize product presentation while supporting store performance and growth. We value teamwork, flexibility, and a proactive approach to training and development, with a focus on delivering a great customer experience and achieving KPIs.