People-First Store Leader - Assistant Manager

Genuine Canadian Corporation; Toronto; On-site; CAD 26,000 - 34,000; Full time

Benefits offered by this job

30% discount

Referral bonuses

Paid time off

Parental leave

Adoption assistance

Charitable matching gifts

Job summary

Carter’s stores in Toronto, Ontario, is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You’ll lead a team, greet customers, and promote our baby essentials and school readiness products.

You’ll develop talent, coach for service standards, and drive store KPIs while maintaining an inclusive, welcoming environment. The role offers schedule flexibility and opportunities for growth within Carter’s and OshKosh brands.

Qualifications

• 1 year retail or related management experience.
• High school diploma required.
• Proficient computer skills including Outlook and Excel.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Build customer loyalty through Company sponsored programs.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Retail management

Leadership

Customer service

Communication

Education

High school diploma

Tools

Outlook

Excel

Job description

Carter’s stores in Toronto, Ontario, is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You’ll lead a team, greet customers, and promote our baby essentials and school readiness products.

You’ll develop talent, coach for service standards, and drive store KPIs while maintaining an inclusive, welcoming environment. The role offers schedule flexibility and opportunities for growth within Carter’s and OshKosh brands.