Store Lead: Guest Experience & Team Coach

ARC'TERYX; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading outdoor apparel company in Burnaby is seeking a Store Lead to join their team. This role involves leading retail operations, supporting the guest experience, and coaching staff members to reach their potential. Candidates should possess strong leadership and customer service skills with a minimum of 1-2 years of retail experience. The position requires flexibility and accountability for store responsibilities while promoting a culture of inclusivity and connection with nature. Full-time and part-time positions available.

Qualifications

• 1-2 years of retail experience.
• Strong written and verbal communication skills.
• Ability to lift up to 30 lbs.

Responsibilities

• Lead the store team and enhance guest experiences.
• Support in-store operations, coaching product guides.
• Manage sales targets and store procedures.

Skills

Leadership

Customer service

Time management

Coaching

Communication

Flexibility

Job description

A leading outdoor apparel company in Burnaby is seeking a Store Lead to join their team. This role involves leading retail operations, supporting the guest experience, and coaching staff members to reach their potential. Candidates should possess strong leadership and customer service skills with a minimum of 1-2 years of retail experience. The position requires flexibility and accountability for store responsibilities while promoting a culture of inclusivity and connection with nature. Full-time and part-time positions available.