Store Lead: Elevate Guest Experience & Team

Arc'teryx Equipment; North Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading outdoor retail company in North Vancouver seeks a Store Lead to guide a talented team in providing exceptional customer experiences. The role involves coaching, managing store operations, and supporting community engagement initiatives. Ideal candidates possess leadership experience and a passion for outdoor activity, embracing all aspects of retail to foster a dynamic in-store environment. This full-time position offers $25 – $28.60 hourly along with opportunities for personal and professional growth.

Benefits

Competitive hourly wage

Bonus program

Inclusivity and diversity initiatives

Opportunities for personal development

Qualifications

• 1-2 years of leadership experience, with some retail exposure preferred.
• Strong ability to coach and develop team members.
• Ability to provide exceptional customer service and guest experiences.
• Capacity to follow health and safety guidelines consistently.

Responsibilities

• Lead the store team in alignment with the Arc'teryx vision.
• Support inventory management and maximizing sell-through.
• Coach product guides and provide feedback to enhance performance.
• Manage store opening and closing procedures effectively.

Skills

Leadership experience

Customer service

Time management

Communication skills

Flexibility and adaptability

Job description

A leading outdoor retail company in North Vancouver seeks a Store Lead to guide a talented team in providing exceptional customer experiences. The role involves coaching, managing store operations, and supporting community engagement initiatives. Ideal candidates possess leadership experience and a passion for outdoor activity, embracing all aspects of retail to foster a dynamic in-store environment. This full-time position offers $25 – $28.60 hourly along with opportunities for personal and professional growth.