Stock Associate, Holiday Seasonal, Granville Market - West Elm

Williams Sonoma; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading specialty retailer in Vancouver seeks a Detail-Oriented Team Member to manage inventory and provide excellent customer service. Responsibilities include receiving shipments, maintaining inventory records, and assisting the sales team. Ideal candidates will possess exceptional organizational skills and previous customer service experience. This role offers a competitive pay range and various benefits, including health insurance and employee discounts.

Benefits

Generous employee discounts

RSP plan

Wellness program

Paid vacations and holidays

Health benefits including dental and vision

Qualifications

• 1-2 years customer service experience preferred.
• Experience in stockroom or related work is beneficial.
• Basic product knowledge preferred but not required.

Responsibilities

• Receive shipments and maintain inventory records.
• Assist sales team in replenishing the sales floor.
• Ensure cleanliness and organization of stockroom.

Skills

Organizational skills

Customer service

Teamwork

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

POS system

Job description

Our Company Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands include Williams‑Sonoma, Williams‑Sonoma Home, Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, Rejuvenation, Mark & Graham, West Elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully‑designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick‑and‑mortar store opened more than half a century ago. What hasn't changed is our passion for high‑quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi‑brand, multi‑channel, global enterprise supported by state‑of‑the‑art technology and some of the most talented teams in retailing — and we're always looking for new energy and ideas.

About the Role

Receive shipments & accurately maintain inventory records. Maintain stockroom & off‑site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods.

• Exemplify the highest level of customer service standards to internal and external customers
• Scan shipment as delivered
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor

• Provide feedback to supervisor regarding inventory levels and damages
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in off‑site locations
• Adjust stocking procedures to ensure aisles and exits are clear
• Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment
• Pack and log merchandise as required for customer deliveries

• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
• May assist on sales floor during peak times and as assigned
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• Comply with all company policies and procedures

• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Why you will love working at Williams‑Sonoma, Inc.

• We're a successful, fast‑growing company with an entrepreneurial vibe
• A technologically and data‑driven business

• Competitive salaries and comprehensive health benefits
• We're at the forefront of tech and retail, redefining technology for the next generation
• We're passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas

• We believe in autonomy and reward taking initiative
• We have fun!

We're excited about you

• Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
• Passionate about the delivering the highest level of customer service standards to internal & external customers
• Ultimate team player, eager to jump in & help your colleagues to get the job done
• Curious & creative, striving for ways to simplify processes & procedures to streamline work
• Proven success achieving results both independently & through teamwork

• Hands‑on teammate, who takes a proactive approach to all tasks
• High school diploma or equivalent preferred
• 1‑2 years customer service experience preferred and stockroom (or related work.) experience
• Basic product knowledge preferred but not required
• Effective time management skill to execute multiple tasks simultaneously

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Benefits Just for You

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $17.80‑$18.80 per hour.

• A generous discount on all Williams‑Sonoma, Inc. brands
• A RSP plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

Equal Opportunity Employer

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.