Stewarding Supervisor

Fairmont Hotels & Resorts; Municipality of Jasper; On-site; CAD 50,000 - 60,000; Full time

Job summary

A luxury hotel chain in Alberta is seeking a Steward Supervisor to lead a dedicated team, ensuring the highest hygiene standards in kitchen operations while providing exceptional guest service. Responsibilities include training staff, maintaining sanitation, and minimizing loss of kitchen items. Previous experience in a similar environment and a valid Alberta driver’s license are required. This role offers opportunities for career development within a stunning resort environment.

Benefits

Subsidised staff accommodation assistance

Complimentary meal per shift

Employee travel program with discounts

Access to exclusive staff activities

Opportunities for career growth

Qualifications

• Previous experience in a Stewarding environment required.
• Computer literate in Microsoft Windows applications preferred.
• Knowledge of chemicals and sanitation preferred.

Responsibilities

• Supervise the sanitation of kitchen equipment and tasks assigned.
• Train and supervise the Stewarding team in policies and procedures.
• Provide fast efficient guest service and respond to customer requests.

Skills

Excellent communication and organisational skills

Strong interpersonal and problem-solving abilities

Ability to work well under pressure

High responsibility and reliability

Education

Valid Alberta driver’s licence

WHMIS and First aid certification

Tools

Microsoft Windows applications

Job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

Steward Supervisor

Support a skilled and engaged team as Stewarding Supervisor, where your care and inspection of all flatware, tableware and kitchen equipment will ensure a superior standard.

What You Will Be Doing

• Consistently offer professional, friendly and engaging service while supporting fellow Colleagues
• Follow departmental policies, procedures and service standards
• Train and supervise the Stewarding team in following policies and procedures
• Supervise and maintain the sanitation of kitchen equipment and other areas assigned
• Assign colleagues their duties
• Minimize loss and breakage of china, glassware and silverware
• Provide fast efficient guest service and respond quickly to customer requests
• Ensure Kitchen Colleagues have dishes/silverware as required
• Review banquet event orders and ensure all set‑ups and supplies are in place
• Ensure all equipment is in working order and report any items in need of repair
• Follow all safety and sanitation policies
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
• Other duties as assigned

Qualifications

• Previous experience in a Stewarding environment required
• Valid Alberta driver’s licence required
• Previous supervisory experience preferred
• Computer literate in Microsoft Windows applications preferred
• Knowledge of chemicals and sanitation preferred
• WHMIS and First aid certified an asset
• Excellent communication and organisational skills
• Strong interpersonal and problem‑solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast‑paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits

• Subsidised staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel programme with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide
• Access to the Mountain Explorer Travel Programme – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Programme which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]