Stage Experience Lead — Beauty Studio & Training

LVMH Group; Burlington; Hybrid; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Performance bonus

Benefits program

Learning & development

Job summary

Sephora Canada in Burlington, ON is hiring a Stage Experience Lead - Full Time to oversee all Worlds on-stage and to supervise service, classes and events within the Mapleview store. You will drive services and ensure the team meets Sephora standards while delivering outstanding client experiences.

You will train Services Coordinators, coach staff, lead makeup/skincare experiences, and engage with clients on-stage as Director in Charge, upholding Sephora's values and fostering a collaborative,

Qualifications

• 1–3 years of experience in a similar role at a similar volume store.
• Demonstrated time management and problem-solving skills.
• Ability to manage multiple tasks and changing priorities.
• Flexible availability for peak retail hours (nights, weekends, holidays).

Responsibilities

• Oversee all Worlds on-stage and manage service, classes and events within the store.
• Ensure Services Coordinators are trained and staff have product, category and brand knowledge.
• Facilitate Sephora training sessions.
• Lead makeup and skincare demonstrations and client services as needed.
• Act as Director in Charge (DIC) and engage with clients on-stage.
• Uphold Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork and Initiative.

Skills

People management

Time management

Customer service

Training

Coaching

Multitasking

Tools

POS systems

Job description

Sephora Canada in Burlington, ON is hiring a Stage Experience Lead - Full Time to oversee all Worlds on-stage and to supervise service, classes and events within the Mapleview store. You will drive services and ensure the team meets Sephora standards while delivering outstanding client experiences.

You will train Services Coordinators, coach staff, lead makeup/skincare experiences, and engage with clients on-stage as Director in Charge, upholding Sephora's values and fostering a collaborative,