Stage Experience Lead — Elevate Client Experience & Sales

LVMH Group; London; Hybrid; CAD 31,000 - 36,000; Full time

Job summary

Sephora Canada in London, Ontario is seeking a Stage Experience Lead - Full Time to oversee all sales floor departments within our store. This role focuses on delivering Sephora’s client service model and achieving store objectives.

You will coach teams, manage events, respond to client feedback, and drive sales while collaborating with your direct manager. Candidates typically have 1–3 years in a similar role at a high-volume store and strong communication skills.

Qualifications

• 1–3 years of experience in a similar role at a high-volume store.
• Excellent verbal and written communication, ability to influence partners at all levels.
• Ability to recruit and develop store leaders to train and drive sales.

Responsibilities

• Oversee all sales floor departments within the Sephora location.
• Ensure team executes Sephora’s selling model and delivers outstanding client service.
• Support in-store events and align with store goals and client needs.
• Coach performance and conduct regular check-ins with direct reports.
• Understand store sales performance and opportunities.

Skills

Experience in similar role

Communication skills

Team leadership

Job description

Sephora Canada in London, Ontario is seeking a Stage Experience Lead - Full Time to oversee all sales floor departments within our store. This role focuses on delivering Sephora’s client service model and achieving store objectives.

You will coach teams, manage events, respond to client feedback, and drive sales while collaborating with your direct manager. Candidates typically have 1–3 years in a similar role at a high-volume store and strong communication skills.